Robert Posted May 24, 2022 Share Posted May 24, 2022 I can't access the R1 homepage I have tried through the mobile app and i keep getting an error message also tried going online there the homepage will load up but when you try running a bench mark test it won't run i have supplied the error code from the app hope this is a quick fix 🤞 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 24, 2022 Administrators Share Posted May 24, 2022 Welcome to the forum! What R1 firmware version are you on currently? What is the model of your phone and what is its' OS version? Can you provide a screenshot of what you're seeing for Benchmark on a PC please? Link to comment Share on other sites More sharing options...
Robert Posted May 24, 2022 Author Share Posted May 24, 2022 DumaOS 3.0 my phone is a Galaxy S9 android and the benchmark shows the screen but when you click the run test button it does nothing as though you haven't clicked start test Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 24, 2022 Administrators Share Posted May 24, 2022 What Android version is your phone using? What web browser/device are you using to access the main interface when running Benchmark? Link to comment Share on other sites More sharing options...
Robert Posted May 24, 2022 Author Share Posted May 24, 2022 The phone is on version 10 and I usually run the benchmark on my phone through chrome no problem Link to comment Share on other sites More sharing options...
Robert Posted May 24, 2022 Author Share Posted May 24, 2022 Hi Fraser all's good everything seems to be up and running again cheers buddy Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 24, 2022 Administrators Share Posted May 24, 2022 Just now, Robert said: Hi Fraser all's good everything seems to be up and running again cheers buddy Glad to hear it, anything you specifically did or it just started working again? Link to comment Share on other sites More sharing options...
Robert Posted May 24, 2022 Author Share Posted May 24, 2022 It just started working am on COD just now everything seems fine Link to comment Share on other sites More sharing options...
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