No router access

[Robert]

I can't access the R1 homepage I have tried through the mobile app and i keep getting an error message also tried going online there the homepage will load up but when you try running a bench mark test it won't run i have supplied the error code from the app hope this is a quick fix 🤞

[Netduma Fraser]

Welcome to the forum!

What R1 firmware version are you on currently? What is the model of your phone and what is its' OS version?

Can you provide a screenshot of what you're seeing for Benchmark on a PC please?

[Robert]

DumaOS 3.0 my phone is a Galaxy S9 android and the benchmark shows the screen but when you click the run test button it does nothing as though you haven't clicked start test

[Netduma Fraser]

What Android version is your phone using? 

What web browser/device are you using to access the main interface when running Benchmark?

[Robert]

The phone is on version 10 and I usually run the benchmark on my phone through chrome no problem

[Robert]

Hi Fraser all's good everything seems to be up and running again cheers buddy

[Netduma Fraser]

Just now, Robert said:

Hi Fraser all's good everything seems to be up and running again cheers buddy

Glad to hear it, anything you specifically did or it just started working again?

[Robert]

It just started working am on COD just now everything seems fine