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Robert

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Posted

I can't access the R1 homepage I have tried through the mobile app and i keep getting an error message also tried going online there the homepage will load up but when you try running a bench mark test it won't run i have supplied the error code from the app hope this is a quick fix 🤞

Screenshot_20220524-163429.jpg

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Posted

Welcome to the forum!

What R1 firmware version are you on currently? What is the model of your phone and what is its' OS version?

Can you provide a screenshot of what you're seeing for Benchmark on a PC please?

Posted

DumaOS 3.0 my phone is a Galaxy S9 android and the benchmark shows the screen but when you click the run test button it does nothing as though you haven't clicked start test

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Posted

What Android version is your phone using? 

What web browser/device are you using to access the main interface when running Benchmark?

Posted

The phone is on version 10 and I usually run the benchmark on my phone through chrome no problem

Posted

Hi Fraser all's good everything seems to be up and running again cheers buddy

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Posted
Just now, Robert said:

Hi Fraser all's good everything seems to be up and running again cheers buddy

Glad to hear it, anything you specifically did or it just started working again?

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