Fashion Posted April 22, 2022 Share Posted April 22, 2022 Still trying to figure out why my netduma r2 keeps cutting out i change the plug in different sockets and the netduma still turns off with no service Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 22, 2022 Administrators Share Posted April 22, 2022 It would be better to continue topics you've made previously to let us know if our last suggestions have worked or not as we're likely to recommend things we may have already suggested before when you create a new topic. New firmware will resolve the issues we're pretty sure, working on the specific cause currently but in the meantime, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. Link to comment Share on other sites More sharing options...
Fashion Posted April 22, 2022 Author Share Posted April 22, 2022 3 hours ago, Netduma Fraser said: It would be better to continue topics you've made previously to let us know if our last suggestions have worked or not as we're likely to recommend things we may have already suggested before when you create a new topic. New firmware will resolve the issues we're pretty sure, working on the specific cause currently but in the meantime, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. whats the new firmware ? Link to comment Share on other sites More sharing options...
Fashion Posted April 22, 2022 Author Share Posted April 22, 2022 and how do you reboot like plug it out and plug it back in Link to comment Share on other sites More sharing options...
Fashion Posted April 22, 2022 Author Share Posted April 22, 2022 3 hours ago, Netduma Fraser said: It would be better to continue topics you've made previously to let us know if our last suggestions have worked or not as we're likely to recommend things we may have already suggested before when you create a new topic. New firmware will resolve the issues we're pretty sure, working on the specific cause currently but in the meantime, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. how do i get to the reserved ip addresses Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 22, 2022 Administrators Share Posted April 22, 2022 New firmware isn't available yet, we're working on it, once available I'm sure it will resolve the issue. You can reboot like that but ideally you would do it from the interface by clicking the 3 dots icon top right of the interface. You can enter random numbers between .2 & .49, when you've set them all you need to reboot so the devices can then use the IPs you've set. Link to comment Share on other sites More sharing options...
Fashion Posted April 22, 2022 Author Share Posted April 22, 2022 1 hour ago, Netduma Fraser said: New firmware isn't available yet, we're working on it, once available I'm sure it will resolve the issue. You can reboot like that but ideally you would do it from the interface by clicking the 3 dots icon top right of the interface. You can enter random numbers between .2 & .49, when you've set them all you need to reboot so the devices can then use the IPs you've set. ok thanks Link to comment Share on other sites More sharing options...
Fashion Posted June 11, 2022 Author Share Posted June 11, 2022 idk what it is but my netduma R2 still be having the internet cut off and i have to unplug it and plug it back in mind you i work from home Link to comment Share on other sites More sharing options...
Fashion Posted June 11, 2022 Author Share Posted June 11, 2022 i just updated the dumaR2 Link to comment Share on other sites More sharing options...
Fashion Posted June 11, 2022 Author Share Posted June 11, 2022 but now i cant change my home location on my Geo filter it says this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 12, 2022 Administrators Share Posted June 12, 2022 Did you do a factory reset after the upgrade? If not please do so and see whether that resolves the disconnects. We have reproduced the location issue and I've passed it onto the team to have a look at. Link to comment Share on other sites More sharing options...
Fashion Posted June 14, 2022 Author Share Posted June 14, 2022 for some reason i cant even sign into the netduma with my log in when i try factory reset it doesnt let me reset it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 14, 2022 Administrators Share Posted June 14, 2022 28 minutes ago, Bambi said: for some reason i cant even sign into the netduma with my log in when i try factory reset it doesnt let me reset it Is that using the default credentials: Username: admin Password: password Link to comment Share on other sites More sharing options...
Fashion Posted June 14, 2022 Author Share Posted June 14, 2022 its not even working at all it wont even pop up it says this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 14, 2022 Administrators Share Posted June 14, 2022 Unplug the router from power for 10 minutes, plug in, wait 2 minutes, attempt access, if it doesn't work hold the reset button for 30 seconds, then wait 2 minutes before accessing the interface Link to comment Share on other sites More sharing options...
Fashion Posted June 14, 2022 Author Share Posted June 14, 2022 ok will do right now Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Fashion Posted June 14, 2022 Author Share Posted June 14, 2022 it worked thanks Link to comment Share on other sites More sharing options...
Fashion Posted June 14, 2022 Author Share Posted June 14, 2022 now im having issues with plying fivem on my pc they added some crazy anticheat protection what should i change on my netduma r2 to fix this and be able to connect to the server Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 14, 2022 Administrators Share Posted June 14, 2022 Disable the Geo-Filter as we haven't tested that game at all, then it should work just fine Link to comment Share on other sites More sharing options...
Fashion Posted June 14, 2022 Author Share Posted June 14, 2022 How do i disabled turn off filter or disabled filter completely Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 14, 2022 Administrators Share Posted June 14, 2022 Just toggle Filtering Mode off on the Geo-Filter page Link to comment Share on other sites More sharing options...
Fashion Posted July 11, 2022 Author Share Posted July 11, 2022 idk why idk if its because its overheating but my netduma R2 keeps losing connection i need help asap! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2022 Administrators Share Posted July 11, 2022 Is it hot to the touch underneath? What surface is it sitting on, can it get plenty of airflow? Link to comment Share on other sites More sharing options...
Fashion Posted July 11, 2022 Author Share Posted July 11, 2022 It’s super hot barely any airflow in the room where should i have it on? Should i have a fan next to it ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2022 Administrators Share Posted July 11, 2022 Okay that probably is it, you don't need a fan although it would help, place it on a surface that won't impede airflow like carpet for example, so a wooden table would be a good one Link to comment Share on other sites More sharing options...
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