ryekye Posted March 26, 2022 Share Posted March 26, 2022 Speeds are slow when it comes to browsing the web and stuff doesn't load sometimes! I have 500dl 24ul speeds so doesn't make sense to me and most of the time ping heatmap doesn't work! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2022 Administrators Share Posted March 26, 2022 That could be down to DNS, if you change your DNS to use 1.1.1.1 and 1.0.0.1 for secondary do you notice a difference? What about Ping Heatmap doesn't work, the page doesn't load or certain games don't ping? Link to comment Share on other sites More sharing options...
ryekye Posted March 26, 2022 Author Share Posted March 26, 2022 2 hours ago, Netduma Fraser said: That could be down to DNS, if you change your DNS to use 1.1.1.1 and 1.0.0.1 for secondary do you notice a difference? What about Ping Heatmap doesn't work, the page doesn't load or certain games don't ping? It shows same pinged servers no matter what game I click on and I'll try the dns thing out to see if there's a difference Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2022 Administrators Share Posted March 26, 2022 Most games will use servers in the same sort of locations but the IPs should definitely be different when you look on the right, does that happen? Link to comment Share on other sites More sharing options...
ryekye Posted March 26, 2022 Author Share Posted March 26, 2022 3 minutes ago, Netduma Fraser said: Most games will use servers in the same sort of locations but the IPs should definitely be different when you look on the right, does that happen? Same ips and now geofilter isn't working at all and can't factory reset either family uses the internet alot so I'm confused on why the xr500 is all of a sudden messing up on me badly Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2022 Administrators Share Posted March 26, 2022 What do you mean the Geo-Filter isn't working exactly? Resync the cloud on heatmap, then ping one game, then select another and it should ping correctly. If not please if possible provide a small video showing what you're seeing Link to comment Share on other sites More sharing options...
ryekye Posted March 26, 2022 Author Share Posted March 26, 2022 20 minutes ago, Netduma Fraser said: What do you mean the Geo-Filter isn't working exactly? Resync the cloud on heatmap, then ping one game, then select another and it should ping correctly. If not please if possible provide a small video showing what you're seeing i got it working but now ping heatmap doesnt ill try re applying firmware and factory reset when i can Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2022 Administrators Share Posted March 26, 2022 Keep us posted, if it's not working, provide a video if possible and we can see what is happening Link to comment Share on other sites More sharing options...
ryekye Posted March 26, 2022 Author Share Posted March 26, 2022 55 minutes ago, Netduma Fraser said: Keep us posted, if it's not working, provide a video if possible and we can see what is happening I re uploaded firmware and factory reset and now everything is fine! Mightve been needing reset thanks for the suggestions they worked! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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