Rabin Posted February 21, 2022 Author Share Posted February 21, 2022 Its like netflix of p***. Am having issue with both app and the website so you should be able to test it just on website I guess. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 21, 2022 Administrators Share Posted February 21, 2022 Thanks for the help Newfie! Let's see what Newfie comes back with, I don't have a Quest myself to test with so this will be very helpful to help narrow down the issue. Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted February 21, 2022 Share Posted February 21, 2022 Ok I tried it before it gave the message I’ve reached my limit. for clarity I reset the R2 and used the oculus browser and the videos I tried had no issues. I then tried it with QoS on and still no issue. I went to try it after enabling adblocker but unfortunately I had hit my limit of videos. When you last updated the R2 did you factory reset? Rabin and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Rabin Posted February 21, 2022 Author Share Posted February 21, 2022 Yes, alot of time actually since this problem started. Link to comment Share on other sites More sharing options...
Newfie Posted February 21, 2022 Share Posted February 21, 2022 5 minutes ago, Rabin said: Yes, alot of time actually since this problem started. Try a fresh reset and run at default setting and have just the quest 2 connected and try again to see if you suffer the same issues. Rabin 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 21, 2022 Author Share Posted February 21, 2022 Okey I’ll try that when I get home. Newfie and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Rabin Posted February 22, 2022 Author Share Posted February 22, 2022 Hello, so I did a factory reset from UI. Left the bandwidth in default 1000 up down. Set new SSID unmirrored and set channel to 44 in 5ghz turned off both ipv6 and connected to Quest 2. Played a SLR video and it’s struggling, network monitor showing 5-9 Mbps. Did a speedtest.net and it was around 23 Mbps. Changed 5ghz channel to auto, set bandwidth to 540 up and 35 down (my max from superhub in speedtest.net is 550/40). Went back to Quest and wifi auto disconnected and reconnected as I had changed the channel. SLR video was working fine , network monitor showed above 90 Mbps. Speedtest.net result was back to normal above 200 Mbps. Restarted Quest and SLR still working fine. Restarted Quest again and checked in SLR again, its back to the same problem again. Network monitor same 5-10 MBps. Speedtest.net same above 200 Mbps. Checked Ad block and its off by default. Uncheck Adblock, tracking and malware just incase. Turned off quest for a minute and back on. Back to square one again with 5-10Mbps. Got tired of it and turned off quest then set my usual SSID to let other devices to connect. Thank you for reading. Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted February 22, 2022 Share Posted February 22, 2022 Thanks for the info. Does YouTube and other VR videos from the likes of YouTube work fine when you have the issue with this website? Have you cleared the cache on the browser just in case. what’s the free memory like on Quest? Hows the super hub set up ie.modem mode. I’m not sure if DMZ is wise on the Quest 2 from the R2 as I don’t know it’s security that well. Strange question incoming but have you joined it’s membership or have you found a workaround? Rabin 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 22, 2022 Author Share Posted February 22, 2022 Hi, yes every other apps and websites work fine on quest. I haven’t cleared cache on browser but I have done a factory reset of quest a few times in past months as this problem started around nov last year. I have 30 something gb left on quest storage My hub is in modem mode, I did try putting quest on DMZ in R2 before but didn’t change anything. I have a subscription with them but wish there was a work around 😂. Newfie 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 22, 2022 Administrators Share Posted February 22, 2022 Interesting so it seems that when it is working well it is using a lot of Bandwidth so first of all assign the bandwidth to the Quest that it seems to need and then disable share excess as well and see if that resolves it. Newfie and Rabin 2 Link to comment Share on other sites More sharing options...
Rabin Posted February 22, 2022 Author Share Posted February 22, 2022 It’s streaming 4k-8k videos so I thought it was normal for it to go 60-90Mbps. But I’ll try that too. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 22, 2022 Author Share Posted February 22, 2022 Hi, I tried it and it didn't work even after restariing quest 2 and trying twice. I tried on 2.47GHz aswell no luck. Should I try downgrading? as I didn't have this problem before. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 22, 2022 Administrators Share Posted February 22, 2022 If it's using that much bandwidth you'll almost certainly want to be using 5GHz. I'd suggest making a Guest WiFi Network for 5GHz just for the Quest to connect to, no other devices and see if there is any improvement Rabin 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 22, 2022 Author Share Posted February 22, 2022 Am sure its same as I tried it on 5GHz after resetting the router and only connecting quest. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 22, 2022 Administrators Share Posted February 22, 2022 The WiFi may not be as strong as your gateway but try these and see if they help: Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proxity ~3 feet if possible Set the antennae to this position _ | | _ Rabin 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 22, 2022 Author Share Posted February 22, 2022 Tried guest network and no changes. My router is right next to me so I don't think its a signal issues, besides other VR websites works just fine on R2 and Superhub 4. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2022 Administrators Share Posted February 23, 2022 35 minutes ago, Rabin said: Tried guest network and no changes. My router is right next to me so I don't think its a signal issues, besides other VR websites works just fine on R2 and Superhub 4. You can still get interference even if you're close by, it's not necessarily the website but it is a lot of bandwidth being used and if there are any spikes, slowdowns etc you will feel it in that scenario, do try the above steps and i think that will make a difference. Rabin 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 23, 2022 Author Share Posted February 23, 2022 I downgraded to last firmware, felt the slow UI and its been working fine for now so far. I have restarted quest and tried twice and still worked fine. Turned off the quest for a hour or so and tried again and its all good now. I'll stick with this firmware for now. Link to comment Share on other sites More sharing options...
Newfie Posted February 23, 2022 Share Posted February 23, 2022 1 hour ago, Rabin said: I downgraded to last firmware, felt the slow UI and its been working fine for now so far. I have restarted quest and tried twice and still worked fine. Turned off the quest for a hour or so and tried again and its all good now. I'll stick with this firmware for now. Glad to hear it’s sorted. I’m thinking perhaps a little glitch was there after updating. You could try updating again and see what happens. Rabin 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 23, 2022 Author Share Posted February 23, 2022 Yes, I was thinking that too but got tired for now. Will try tomorrow. Newfie 1 Link to comment Share on other sites More sharing options...
Rabin Posted February 23, 2022 Author Share Posted February 23, 2022 Hello, I upgraded R2 to latest firmware and loved the fast UI but before upgrading I did check with quest and SLR was working awesome. So yes after upgrading and factory reset, went to quest 2 and yep its the same problem. Network monitor shows 5-10 Mbps when in SLR videos and its unplayable but doing speedtest.net goes good 200+ Mbps. Downgraded again and its been working fine. I’ll stick with this now. Thank you. Newfie and Netduma Fraser 1 1 Link to comment Share on other sites More sharing options...
Newfie Posted February 24, 2022 Share Posted February 24, 2022 8 hours ago, Rabin said: Hello, I upgraded R2 to latest firmware and loved the fast UI but before upgrading I did check with quest and SLR was working awesome. So yes after upgrading and factory reset, went to quest 2 and yep its the same problem. Network monitor shows 5-10 Mbps when in SLR videos and its unplayable but doing speedtest.net goes good 200+ Mbps. Downgraded again and its been working fine. I’ll stick with this now. Thank you. That’s interesting and thanks for updating the thread. Touch wood when the next firmware appears this solves your issue. Rabin and Netduma Fraser 1 1 Link to comment Share on other sites More sharing options...
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