AndyM Posted February 11, 2022 Share Posted February 11, 2022 I have 900MBS upload and Download speeds from my ISP (ultrafibre networks) Tested on my original Tenda router achieving speeds of 870-900 on both upload and download using speedtest.net. On the netduma R2 barely getting 500-600 down and 400 up. Have gone through all advice i can find on other posts, but nothing is improving the situation. Have contacted my ISP and they have checked everything for me and there is no reason they would limit the speeds to this router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 Hey, welcome to the forum! Can you provide a screenshot of your QoS page please? Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 Click disable QoS from the menu there, what speeds do you get then? Are you doing the speedtest via benchmark or speedtest.net for example? Link to comment Share on other sites More sharing options...
Fuzy Posted February 11, 2022 Share Posted February 11, 2022 A word of advice if you have very high speeds from your ISP, the best thing is to leave the speeds at 1000 mbps ul and dl on the R2... Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 4 minutes ago, Netduma Fraser said: Click disable QoS from the menu there, what speeds do you get then? Are you doing the speedtest via benchmark or speedtest.net for example? Have tried both on and off, results are always around this level. I also updated the FW and then did a factory reset Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2? Fuzy 1 Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 7 minutes ago, Fuzy said: A word of advice if you have very high speeds from your ISP, the best thing is to leave the speeds at 1000 mbps ul and dl on the R2... Just tried that there too, download achieved slightly higher at 630 but upload still less than 400 Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 3 minutes ago, Netduma Fraser said: What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2? The modem was provided by the ISP. Its an Adtran 1287833F2 Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 1 minute ago, AndyM said: The modem was provided by the ISP. Its an Adtran 1287833F2 Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 5 minutes ago, Netduma Fraser said: What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2? At the moment i only have my PC hard wired and my phone connected to the WiFi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 Disable IPv6 in LAN/WAN and disable the protection options in WAN as well and see if it is any higher. If it isn't copy the MAC address from the old router and apply that to the R2, reboot the R2 from the interface, wait 2 minutes and then retest. Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 11 minutes ago, Netduma Fraser said: Disable IPv6 in LAN/WAN and disable the protection options in WAN as well and see if it is any higher. If it isn't copy the MAC address from the old router and apply that to the R2, reboot the R2 from the interface, wait 2 minutes and then retest. Hey, done that but still the same ... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 If you do ONT > Old router > R2 and with R2 in the old router DMZ do the speeds increase? Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 1 hour ago, Netduma Fraser said: Hey, welcome to the forum! Can you provide a screenshot of your QoS page please? Getting somewhere now... Would this be the only way to get the full speeds from the R2? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 Ah interesting, sometimes it can take a little while for the connection to adapt to a new router or for some reason the ONT and R2 are not working well together to pass through the full speeds Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 2 minutes ago, Netduma Fraser said: Ah interesting, sometimes it can take a little while for the connection to adapt to a new router or for some reason the ONT and R2 are not working well together to pass through the full speeds The old router is a Tenda AC1200, does that help? That worked on the ONT full speeds straight out of the box Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 16 minutes ago, AndyM said: The old router is a Tenda AC1200, does that help? That worked on the ONT full speeds straight out of the box In terms of why that gets full speeds vs the R2 not that I know of, it just must be better at taking that connection from a pure modem/ONT compared with the R2 - that's something a dev would need to look into further Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 7 minutes ago, Netduma Fraser said: In terms of why that gets full speeds vs the R2 not that I know of, it just must be better at taking that connection from a pure modem/ONT compared with the R2 - that's something a dev would need to look into further How could i go about asking a Dev to take a look? Im happy i can now use it with this workaround but ideally i need to be able to just use the R2 on its own. otherwise i would have to return it and look for another model Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2022 Administrators Share Posted February 11, 2022 I can pass that on but I couldn't say when a dev would be able to investigate and if they find anything on when they would be able to provide a fix in an update AndyM 1 Link to comment Share on other sites More sharing options...
Fuzy Posted February 11, 2022 Share Posted February 11, 2022 What protocol do you use between your ONT and the R2? For me the Tag Vlan and the DHCP option 60 does not pose a problem on a 1G connection... AndyM 1 Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 1 hour ago, Fuzy said: What protocol do you use between your ONT and the R2? For me the Tag Vlan and the DHCP option 60 does not pose a problem on a 1G connection... I have no clue on those settings, is that something i would need to access on the ONT? Link to comment Share on other sites More sharing options...
AndyM Posted February 11, 2022 Author Share Posted February 11, 2022 1 hour ago, Netduma Fraser said: I can pass that on but I couldn't say when a dev would be able to investigate and if they find anything on when they would be able to provide a fix in an update If you could i would appreciate that. Would i get an email or just keep up to date on this thread? Link to comment Share on other sites More sharing options...
Fuzy Posted February 11, 2022 Share Posted February 11, 2022 when you connect the r2 in Ethernet directly to your ONT how do you get internet on the R2? Link to comment Share on other sites More sharing options...
Fuzy Posted February 11, 2022 Share Posted February 11, 2022 9 minutes ago, AndyM said: If you could i would appreciate that. Would i get an email or just keep up to date on this thread? when you connect the r2 in Ethernet directly to your ONT how do you get internet on the R2? Link to comment Share on other sites More sharing options...
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