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Factory reset instructions for Netduma R2


Brian L
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Do you have a support articles that has instruction for preforming a factory reset? I think I've correctly performed the factory reset steps correctly by holding the factory rested button down for 30 seconds but the router seem unresponsive after. Plugging in a laptop directly into the router but it won't assign the laptop an IP address.

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We don't actually, but I'll get one added!

How are you checking the IP address, using the ipconfig command?

It may be that you need to force a new IP since the reset, to do this enter ipconfig /renew in the command prompt.

If you need any help doing this, please let us know.

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