Brian L Posted January 19, 2022 Posted January 19, 2022 Do you have a support articles that has instruction for preforming a factory reset? I think I've correctly performed the factory reset steps correctly by holding the factory rested button down for 30 seconds but the router seem unresponsive after. Plugging in a laptop directly into the router but it won't assign the laptop an IP address.
Netduma Liam Posted January 19, 2022 Posted January 19, 2022 We don't actually, but I'll get one added! How are you checking the IP address, using the ipconfig command? It may be that you need to force a new IP since the reset, to do this enter ipconfig /renew in the command prompt. If you need any help doing this, please let us know.
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