pcslusher Posted December 27, 2021 Share Posted December 27, 2021 I just want to play rainbow six siege in SA but for some reason i ping west coast USA Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 27, 2021 Administrators Share Posted December 27, 2021 Hey, welcome to the forum! What router and firmware version are you using? Can you provide a zoomed out screenshot so the whole page is showing please. Having your Ping Assist value so high won't be helping either. Link to comment Share on other sites More sharing options...
pcslusher Posted December 28, 2021 Author Share Posted December 28, 2021 it pings to all theses other servers no matter if i have my ping assist high or not. I used to just be able to set my home location and it would go to only the south american servers now it really only puts me in west USA sometime south central. but i only want to play in my range thati have set Link to comment Share on other sites More sharing options...
pcslusher Posted December 28, 2021 Author Share Posted December 28, 2021 oh i havent set any allow or denys and i have updated to the latest firmware XR1000 1.0.0.58_1.0.44 i have tried to flush the cloud and i have strict mode turned on i am not sure what would have happened to it as it worked before Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 28, 2021 Administrators Share Posted December 28, 2021 Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like (set Ping Assist to 0) Wait 2 minutes Boot up application/game/client Then see if it works. Also I'd suggest clearing your browser cache/cookies as the page shouldn't look like that. Link to comment Share on other sites More sharing options...
pcslusher Posted December 28, 2021 Author Share Posted December 28, 2021 The page looked like that because i took the screen shot when i loaded the game and it shows all the servers those are the all the servers it is allowing for some reason outside my range I am playing on a xbox so i set the device as an xbox in device manager after trying theses steps it still looks the exact same when i load the game allowing those 4 servers outside my range but only connecting me to the us west When i said it worked before the only thing i did was flush the cloud and it would work now that option is replaced with resync the cloud am not sure if theses are the same but it doesnt work when i trying resyncing Link to comment Share on other sites More sharing options...
pcslusher Posted December 28, 2021 Author Share Posted December 28, 2021 i would also like to say that it does block other games just not rainbow six siege which i would like to block Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 29, 2021 Administrators Share Posted December 29, 2021 What I mean is the whole page should look more like this and not colorless: The servers allowed outside the radius there will be authentication servers required for online play. Yes resync is the same as flushing cloud. Ah I see, perhaps we have a server allowed that shouldn't be which is causing the issue, thanks we'll take a look at that. Link to comment Share on other sites More sharing options...
pcslusher Posted December 29, 2021 Author Share Posted December 29, 2021 ok the reason my screen is bright like that is my browser has a dark mode active i use opera gx. Ok so i just have to wait till a fix comes out? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 29, 2021 Administrators Share Posted December 29, 2021 11 hours ago, pcslusher said: ok the reason my screen is bright like that is my browser has a dark mode active i use opera gx. Ok so i just have to wait till a fix comes out? Ahh understood, yes the team will need to test the game and identify what needs to be done - it can be resolved through a cloud update though so wouldn't be as long as waiting for a firmware. It depends how much work have to get done when they're back from the holidays. Link to comment Share on other sites More sharing options...
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