Aceu Posted December 22, 2021 Share Posted December 22, 2021 I am not too sure as to why my QoS is giving me low download speed and upload speed(30 download Mbps, 2 upload Mbps). Before, I would get around 140 download and 8-10 upload speed. My service plan speed is 200 download speed and 10 upload speed. However, when I turn off QoS, it gives me 233 download speed and 10-11 upload speed. Does that mean the QoS is broken? I'm not too sure what to do or how to fix it. i tried resetting the router, which it worked and gave me my speed with QoS on, however, the next day it went back down to 30 download and 2 upload speed. Please help me, I will appreciate the help. Thank you! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2021 Administrators Share Posted December 22, 2021 What router and firmware version are you using? Can you provide a screenshot of your QoS page please? Are you using WiFi or ethernet to test? Link to comment Share on other sites More sharing options...
Aceu Posted December 22, 2021 Author Share Posted December 22, 2021 @Netduma Fraser The router and firmware version is XR500 V2.3.2.130 - I turned off the QoS for now since I'm getting good internet speed. I am using WiFi to test the speed, the app i am using is Speedtest by Ookla. Unfortunately, I don't have a laptop to test the speed with ethernet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2021 Administrators Share Posted December 22, 2021 When the speed drops do a Connection Benchmark test, it won't be super accurate but does it show higher/closer to expected speeds? How do you have WiFi setup e.g. Smart Connect enabled? Have you changed any WiFi settings recently, perhaps in Advanced WiFi settings? Link to comment Share on other sites More sharing options...
Aceu Posted December 22, 2021 Author Share Posted December 22, 2021 @Netduma Fraser The first two test are A+ but the ping underload is D. I don't have smart connect enable, however, for 2G the channel is set to auto and the mode is set to 800mbps. For 5G, the channel is set to 153 and the mode is set to 1733 mbps. Do I need to change any of those, like the channel or mode? I am not too sure if I did anything to the advanced settings, I did before but that was 3 months ago I believe. However, since I reset the router, I'm assuming the advanced settings also reset. Is there any good settings for advanced settings and all that, because I tried looking up on youtube but there's no videos about the settings. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2021 Administrators Share Posted December 22, 2021 What was the actual speed it reported - quite close to your set speeds I imagine? Channel for 5GHz is fine, though for your area it may not be the best, you'll have to test that. You can get a free WiFi Analyzer on the Microsoft Store for Windows called WiFi Analyzer, connect to 5GHz and run the test, then see if there is one less congested in your area. Are you testing through 2.4 or 5GHz when doing a speed test? How close are you to the router when testing? Nothing specifically I would recommend enabling/disabling in Advanced WiFi settings currently. Link to comment Share on other sites More sharing options...
Aceu Posted December 22, 2021 Author Share Posted December 22, 2021 @Netduma Fraser Yes my actual speed was the same as my set speeds. I launched the Wifi Analyzer app and clicked on Analyze, the best channel they suggested in my area is 56. I clicked on the "Network" tab and I see all my neighbors wifi channel and theirs are set to 56, and some on 60. However, I don't really understand what channel does to the network. I am testing the speed test through 5GHz and my router is close to my room. Link to comment Share on other sites More sharing options...
Aceu Posted December 22, 2021 Author Share Posted December 22, 2021 @Netduma Fraser I changed the channel to 56 for 5Ghz and I tested the internet speed with QoS on, and now I am getting high download and upload speed. Thank you for the help, I appreciate it! I will let you know if something happens later on, and ends up lowering my download. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2021 Administrators Share Posted December 23, 2021 Ahh brilliant to hear that, keep us posted on how you get on! Link to comment Share on other sites More sharing options...
Aceu Posted December 24, 2021 Author Share Posted December 24, 2021 @Netduma Fraser Hey there! I'm having some difficulties with the download speed. My congestion control is both set at 70%. I left a screenshot to see my QoS, however, when I test my speed, it only gives me 90-105 download speed, the upload speed is fine. My channel for 5Ghz is 116, which was recommend for me on the Wifi Analyzer. On the analyzer app, the ones with the most stars, or max stars are the best ones? I just been having issues with these settings to be honest. When I first got the router everything was running smooth, I was even getting over 200 mbps download speed. Now, I'm not getting any of that. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2021 Administrators Share Posted December 24, 2021 Where are you testing the speed exactly? What about the wired connection, are you getting expected speeds there? Yes I believe that's right, basically on the graph you'd want to choose a number that would have the least overlap with the others. Link to comment Share on other sites More sharing options...
Aceu Posted December 24, 2021 Author Share Posted December 24, 2021 @Netduma Fraser I'm testing the speed from an app on my phone called SpeedTest by ookla. Unfortunately, I can't test the wired connection since I don't have an ethernet adapter, however I just purchased one yesterday but will arrive next week. That makes sense, the channel that it recommended works wonders, but all I need is to get my download speed to go higher. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2021 Administrators Share Posted December 24, 2021 If you disable QoS from the Congestion Control menu do you get higher speeds then? Link to comment Share on other sites More sharing options...
Aceu Posted December 26, 2021 Author Share Posted December 26, 2021 @Netduma Fraser Yes, I disabled the QoS and I got higher download and upload speeds. However, I turned QoS on and it just went down, even though I set the congestion control it doesn't give me the speed on the QoS I setup. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2021 Administrators Share Posted December 26, 2021 Set the bandwidth speeds to 233 download speed and 10-11 which is what you actually get and then QoS should be more accurate when enabled and not give you slower speeds Link to comment Share on other sites More sharing options...
Aceu Posted December 27, 2021 Author Share Posted December 27, 2021 @Netduma Fraser I just changed it and now I am getting good download speed and upload speed. I set both congestion control to 85% which is 198 download speed and 9.4 upload speed, however when I test the speed on the app, it went up to 176 download speed and 7.66 upload speed. For some reason, I feel like if I setup to any percentage, the speed doesn't reach to the how it's setup (which is 198 download speed, and 9.8 upload speed) but is only 10 to 15 mbps aways. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 27, 2021 Administrators Share Posted December 27, 2021 Odd, how have you setup Traffic Prioritization exactly? Reset distribution on Bandwidth Allocation for both download and upload then see if that makes a difference to the speeds please Link to comment Share on other sites More sharing options...
Aceu Posted December 27, 2021 Author Share Posted December 27, 2021 @Netduma Fraser I reset the Bandwidth for both download and upload speed, however, I am using the default settings for traffic Prioritization. I set up the traffic prioritize on my device but it didn't make a difference on the speed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 28, 2021 Administrators Share Posted December 28, 2021 Do you notice any aspect of Traffic Prio being active when you do the speed tests at all? Link to comment Share on other sites More sharing options...
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