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Trouble with PureVPN


KICKZ

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Posted

Hello, i just purchased PureVPN & im trying to connect on netduma r2 but having trouble connecting it wont let me connect and all my info is correct

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Posted

We will need to update the configs we have available there so you can try using the Advanced Setup instead by getting the OpenVPN configuration files from Pure instead

Posted
9 minutes ago, Netduma Fraser said:

We will need to update the configs we have available there so you can try using the Advanced Setup instead by getting the OpenVPN configuration files from Pure instead

how do i do that or is that something you guys need to do on your end?

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Posted

You would get the files from PureVPN then when you setup HybridVPN choose Advanced instead of basic and enter the contents of the file there

  • 1 month later...
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Posted
42 minutes ago, mertocarlo said:

still doesnt work

Hey, welcome to the forum!

Please make a new topic and include the config file you're using and we can see if anything needs to be changed to allow a connection

Posted

same problem.i bought purevpn so i would not have to do the advance setup.is there a time frame on when you guys are updating.only bought pure because i seen it on the router

 

  • Administrators
Posted
33 minutes ago, W33Gi77iS said:

same problem.i bought purevpn so i would not have to do the advance setup.is there a time frame on when you guys are updating.only bought pure because i seen it on the router

 

Hey, welcome to the forum!

I believe there is a backend issue regarding that so I think that will be resolved for the next version so then we will be able to update it more easily. If you make a new topic with the config we can try to get you connected

Posted
4 hours ago, W33Gi77iS said:

same problem.i bought purevpn so i would not have to do the advance setup.is there a time frame on when you guys are updating.only bought pure because i seen it on the router

 

You can still use purevpn i think youll just have to do it via the advanced tab as long as your config file is right which if you got from purevpn i dont see why it wouldnt work. 

Posted
On 2/9/2022 at 10:40 PM, Netduma Fraser said:

Hey, welcome to the forum!

Please make a new topic and include the config file you're using and we can see if anything needs to be changed to allow a connection

I opened a new topic can you check out

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