KICKZ Posted December 14, 2021 Share Posted December 14, 2021 Hello, i just purchased PureVPN & im trying to connect on netduma r2 but having trouble connecting it wont let me connect and all my info is correct Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2021 Administrators Share Posted December 15, 2021 We will need to update the configs we have available there so you can try using the Advanced Setup instead by getting the OpenVPN configuration files from Pure instead Link to comment Share on other sites More sharing options...
KICKZ Posted December 15, 2021 Author Share Posted December 15, 2021 9 minutes ago, Netduma Fraser said: We will need to update the configs we have available there so you can try using the Advanced Setup instead by getting the OpenVPN configuration files from Pure instead how do i do that or is that something you guys need to do on your end? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2021 Administrators Share Posted December 15, 2021 You would get the files from PureVPN then when you setup HybridVPN choose Advanced instead of basic and enter the contents of the file there Link to comment Share on other sites More sharing options...
mertocarlo Posted February 9, 2022 Share Posted February 9, 2022 still doesnt work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9, 2022 Administrators Share Posted February 9, 2022 42 minutes ago, mertocarlo said: still doesnt work Hey, welcome to the forum! Please make a new topic and include the config file you're using and we can see if anything needs to be changed to allow a connection Link to comment Share on other sites More sharing options...
W33Gi77iS Posted February 10, 2022 Share Posted February 10, 2022 same problem.i bought purevpn so i would not have to do the advance setup.is there a time frame on when you guys are updating.only bought pure because i seen it on the router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10, 2022 Administrators Share Posted February 10, 2022 33 minutes ago, W33Gi77iS said: same problem.i bought purevpn so i would not have to do the advance setup.is there a time frame on when you guys are updating.only bought pure because i seen it on the router Hey, welcome to the forum! I believe there is a backend issue regarding that so I think that will be resolved for the next version so then we will be able to update it more easily. If you make a new topic with the config we can try to get you connected Link to comment Share on other sites More sharing options...
zman1156 Posted February 10, 2022 Share Posted February 10, 2022 4 hours ago, W33Gi77iS said: same problem.i bought purevpn so i would not have to do the advance setup.is there a time frame on when you guys are updating.only bought pure because i seen it on the router You can still use purevpn i think youll just have to do it via the advanced tab as long as your config file is right which if you got from purevpn i dont see why it wouldnt work. Link to comment Share on other sites More sharing options...
mertocarlo Posted February 14, 2022 Share Posted February 14, 2022 On 2/9/2022 at 10:40 PM, Netduma Fraser said: Hey, welcome to the forum! Please make a new topic and include the config file you're using and we can see if anything needs to be changed to allow a connection I opened a new topic can you check out Link to comment Share on other sites More sharing options...
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