etaylor500 Posted December 5, 2021 Share Posted December 5, 2021 hey everyone - I just got an r2 and when doing a speed test on speedtest.net, I only show 15mbps download and in netduma os, connection benchmark shows 850mbps. Is this due to bandwidth allocation for web vs. gaming? How can I be sure that I'm getting max speeds while gaming? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 5, 2021 Administrators Share Posted December 5, 2021 What device are you doing the speedtest.net test on and are you doing it over WiFi or ethernet? The Benchmark test is done directly from the router so either the way you're testing or your QoS settings will be causing it, can you provide a full screenshot of the QoS page please? Is that what you did give 100% to gaming? Link to comment Share on other sites More sharing options...
etaylor500 Posted December 5, 2021 Author Share Posted December 5, 2021 Hi Fraser, This is all done on my gaming PC. Using speedtest.net, wifi gets around 100mbps and wired, something like 15mbps. Connection benchmark shows over 850mbps. QoS has been disabled. Please help. This is extremely frustrating as I'm getting intense lag and packet loss in-game. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 5, 2021 Administrators Share Posted December 5, 2021 So you pay for around 850/40 then? You should input the speeds you expect in the Congestion Control options and that may allow for the higher speeds. Also can you provide a screenshot of the device manager table view please? We also have a new firmware you can try: https://forum.netduma.com/topic/38047-new-r2-firmware-30394/ Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 Thanks, Fraser. Adjusting speeds in Congestion Control helped a tad, but max I'm getting is close to 250mbps via wifi and when I plug in a CAT6 cable, I can't even get a browser page to load. What would potentially cause that? If I remove netduma and disable bridge setting on modem from ISP, I'm able to get over 850mbps via wired connection. Below is capture of device manager. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 9, 2021 Administrators Share Posted December 9, 2021 That is properly the max you will get over WiFi. Not even being able to load a page when wired is very odd, I do see you're not on the latest firmware so would recommend upgrading to that: https://forum.netduma.com/topic/38047-new-r2-firmware-30394/ then once upgraded (after ~5 minutes) do a factory reset, setup again then see what speeds you get over ethernet and if you can load pages properly. Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 Hi Fraser - thanks for the response. When I try to download the new firmware, windows shows following prompt "How do you want to open this file?" then just shows me various apps from my pc. Any thoughts? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 9, 2021 Administrators Share Posted December 9, 2021 7 minutes ago, etaylor500 said: Hi Fraser - thanks for the response. When I try to download the new firmware, windows shows following prompt "How do you want to open this file?" then just shows me various apps from my pc. Any thoughts? You don't open it on the PC, access the router interface then click the 3 dots in the top right corner and you upgrade from there. Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 Awesome! thanks for your help. I'll follow up once I've run some tests. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 Hey Fraser - I tried to factory reset through DumaOS, but the page stopped loading after 20 minutes. I then tried to restart the router and now nothing is connected. Is there a way to manually initiate a factory reset? Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 I finally got back to the initial startup and when trying to configure the router password, page froze after I hit submit and nothing happens. I've tried to reset now multiple times, only to get to this same page where hitting submit on changing router wifi details stalls out. any thoughts? Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 now after I connected the cat6 from the router to my pc, I was finally able to get through dumaOS setup. almost threw the router out the window Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 9, 2021 Administrators Share Posted December 9, 2021 2 minutes ago, etaylor500 said: now after I connected the cat6 from the router to my pc, I was finally able to get through dumaOS setup. almost threw the router out the window Ah well done for getting it sorted, let us know if this firmware improves the results. Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 Sorry, I'm still having major issues here. Unplugging Cat6, now do not have wifi connection. When Cat6 was plugged in, I was only getting 50 mbps download. Honestly, this is the most inconsistent thing I've ever used in my life. I appreciate all of your help and know you're doing your best to help me out. I'm going to switch back to my asus router for now. I was using netduma geofilter for warzone, but think the combination of asus router + vpn is sufficient for what I'm trying to accomplish. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 9, 2021 Administrators Share Posted December 9, 2021 If you take the ISP modem out of bridge mode, put the R2 in its DMZ instead is it better? Also are ALL devices connected to the R2 or have some been connected to the ISP router? That's of course up to you but we're still here to help if you want to try and get it sorted. If you want to leave it for the day that's fine, I will be available all over the weekend if you want to pick it up then when you have more time perhaps. Link to comment Share on other sites More sharing options...
etaylor500 Posted December 9, 2021 Author Share Posted December 9, 2021 Appreciate all the help. You've been a pleasure to deal with and I appreciate the responsiveness/patience. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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