Can't detect Internet connection

[Netduma Fraser]

I'd recommend having a look through our optimal settings guides: http://support.netduma.com/en/support/solutions/folders/16000090646 they may appear a little outdated but the information is still relevant. If you go on the Geo-Filter page itself does it load?

Copy the WAN IP from the R2 System Information page, then enter it into the DMZ on the EE Hub. That will get rid of the NAT issue.

[1982dazzzz]

19 minutes ago, Netduma Fraser said:

I'd recommend having a look through our optimal settings guides: http://support.netduma.com/en/support/solutions/folders/16000090646 they may appear a little outdated but the information is still relevant. If you go on the Geo-Filter page itself does it load?

Copy the WAN IP from the R2 System Information page, then enter it into the DMZ on the EE Hub. That will get rid of the NAT issue.

Do I enter the DMZ for my xbox or netduma when on EE configuration page 

[Netduma Fraser]

The R2, using the WAN IP from the System Information page on the R2 if needed.

[1982dazzzz]

Thanks fraser that done the trick.

 

Warzone gameplay seems alot more responsive only issue is now. I sometimes get fairly bad spikes of lag 

[Netduma Fraser]

Glad to hear it! What QoS settings are you using currently? Can you provide a screenshot of your Connection Benchmark results?

[1982dazzzz]

I've just left it at default settings so far.

 

Please see attached 

[1982dazzzz]

1 minute ago, 1982dazzzz said:

I've just left it at default settings so far.

 

Please see attached 

Just updated the distribution more towards gaming 

[Netduma Fraser]

Okay so Congestion Control is the main factor that will reduce latency, we usually recommend setting that to Always or Auto-Enable and setting the percentages to 70%, see if you get a better experience after that.

[1982dazzzz]

Cheers mate ill give that a go tomorrow 

[1982dazzzz]

13 hours ago, Netduma Fraser said:

Okay so Congestion Control is the main factor that will reduce latency, we usually recommend setting that to Always or Auto-Enable and setting the percentages to 70%, see if you get a better experience after that.

Thanks fraser this sorted my issue no lag at all now.

 

On the ping heatmap though I am unable to find Warzone ? Cold War and vanguard are there just not warzone 

[Netduma Fraser]

51 minutes ago, 1982dazzzz said:

Thanks fraser this sorted my issue no lag at all now.

 

On the ping heatmap though I am unable to find Warzone ? Cold War and vanguard are there just not warzone 

Great to hear that! You can see why Warzone has been temporarily removed by following this tweet chain we made about it: 

Vanguard appears to be not showing any servers on Heatmap as well due to the same reason but we'll get it sorted.

 

[1982dazzzz]

No problem thanks again