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NetDuma R2 stopped working


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Hello,

My NetDuma R2 started to stop working out of nowhere. It would start up and connect to the internet for 2 to 3 seconds and then do the cycle all over again. I've been looking at recent post of people having similar issues and started doing the trouble shooting they were told to do. Nothing worked. I want to get my NetDuma R2 replaced if that's possible.

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35 minutes ago, StealthSan said:

Hello,

My NetDuma R2 started to stop working out of nowhere. It would start up and connect to the internet for 2 to 3 seconds and then do the cycle all over again. I've been looking at recent post of people having similar issues and started doing the trouble shooting they were told to do. Nothing worked. I want to get my NetDuma R2 replaced if that's possible.

Sorry to hear this! When was the purchase date of the R2? Do you remember which firmware version it's running?

Have you checked if you're getting an IP address from the R2?

If you factory reset the R2, does this stop the loop?

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