I need a help

[Qolse_20000]

I need help, I already reset my router from the factory, change everything, it is more until I restart my isp modem and I asked for help because the ping already goes up too much and this keeps coming out

[Netduma Fraser]

Ping Heatmap pings servers, sometimes those servers change or become unpingable. If that happens we need to update them through the cloud and nothing you do will get them pinging again. We'll be updating them early next week. It doesn't impact your ability to use the Geo-Filter so you can still get the servers you want.