Adz80 Posted July 19, 2021 Share Posted July 19, 2021 Hi, Im getting this error when trying to connect to my duma HTTP/1.0 500 Server Error Content-Type: text/html haserl CGI Error I have restarted the router, reset the router, unplugged for a hour. still get the same error Any advice would be great. Thanks Adam Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 19, 2021 Share Posted July 19, 2021 Welcome to the forum! Where abouts are you getting this error? After performing a particular action or when navigating to a particular Rapp? Can you get past the error or does it prevent you from doing what you want to do? Link to comment Share on other sites More sharing options...
Adz80 Posted July 19, 2021 Author Share Posted July 19, 2021 When logging into the duma, after I enter the username and password. Link to comment Share on other sites More sharing options...
Adz80 Posted July 19, 2021 Author Share Posted July 19, 2021 I can’t do anything it won’t launch the rapp Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 19, 2021 Share Posted July 19, 2021 15 minutes ago, Adz80 said: I can’t do anything it won’t launch the rapp OK, are you able to access DumaOS if you reboot the R2? If not, you may need to perform a factory reset. Link to comment Share on other sites More sharing options...
Adz80 Posted July 19, 2021 Author Share Posted July 19, 2021 No I can’t connect to the os ive tried holding the reset for 30 seconds and release still does the same Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 19, 2021 Share Posted July 19, 2021 10 minutes ago, Adz80 said: No I can’t connect to the os ive tried holding the reset for 30 seconds and release still does the same Every time you go back to the browser you get this same error message, even after resetting the router? Could you please try a different browser or clear the cache in your current browser? Link to comment Share on other sites More sharing options...
Adz80 Posted July 22, 2021 Author Share Posted July 22, 2021 Happens on all browsers with cache etc cleared, my duma is still down I can’t connect Link to comment Share on other sites More sharing options...
Adz80 Posted July 22, 2021 Author Share Posted July 22, 2021 Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 22, 2021 Share Posted July 22, 2021 It appears to have auto-filled the URL to navigate to QoS, could you please try http://192.168.77.1/desktop/index.html#com.netdumasoftware.desktop instead. Link to comment Share on other sites More sharing options...
Adz80 Posted July 22, 2021 Author Share Posted July 22, 2021 Same error with that url provided Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 22, 2021 Share Posted July 22, 2021 OK thanks for confirming, I believe you're going to have to need to upload the same firmware to the router again via TFTP. You can do so using the following guide: https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client Link to comment Share on other sites More sharing options...
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