Kevied123 Posted July 1, 2021 Share Posted July 1, 2021 Hi, I've followed the install guide up to the point where I get asked to access the DumaOS using dumaos/ or 192.168.177.1 and when I do the site is unreachable and my Duma router has no internet access. Despite the Duma not having internet (which I assumed would be fixed once install was completed) I would have thought I could still access the 192.168.177.1 interface yet it's unreachable? Any help please and thanks in advance Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 1, 2021 Administrators Share Posted July 1, 2021 Hey, welcome to the forum! You'll need to access using 192.168.77.1 and it should work - you had an extra 1 in there! Link to comment Share on other sites More sharing options...
Kevied123 Posted July 1, 2021 Author Share Posted July 1, 2021 Hi, Thanks for the welcome. I don't know why I put the 192.168.177.1 instead of 192.168.77.1 - I was going off memory and obviously got it wrong 😅 but anyways yeah, I double checked to make sure I hadn't put the incorrect IP address in - and just to confirm I'm still getting this error message. Just for clarity: I've got my BT Smart hub with only one connection going from LAN port 1 in to my 'Internet' port on the R2 and my PC is wirelessly connected to my R2. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 1, 2021 Administrators Share Posted July 1, 2021 Ah no worries! Open Command Prompt on the PC, type ipconfig and press enter, then post the results here please Link to comment Share on other sites More sharing options...
Kevied123 Posted July 1, 2021 Author Share Posted July 1, 2021 Wireless LAN adapter Wireless Kevied: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Wireless-AC 9260 160MHz #3 Physical Address. . . . . . . . . : 40-74-E0-33-6D-E6 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64::418(Preferred) Lease Obtained. . . . . . . . . . : 01 July 2021 13:45:45 Lease Expires . . . . . . . . . . : 07 August 2157 22:07:53 IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64:0:3cd8:ab48:722d:cb91(Preferred) IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64:4::418(Preferred) Lease Obtained. . . . . . . . . . : 01 July 2021 13:45:45 Lease Expires . . . . . . . . . . : 07 August 2157 22:07:53 IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64:4:3cd8:ab48:722d:cb91(Preferred) Temporary IPv6 Address. . . . . . : fda1:5e78:8d64:0:855:a45c:4452:1c1b(Preferred) Temporary IPv6 Address. . . . . . : fda1:5e78:8d64:4:855:a45c:4452:1c1b(Preferred) Link-local IPv6 Address . . . . . : fe80::3cd8:ab48:722d:cb91%27(Preferred) Autoconfiguration IPv4 Address. . : 169.254.203.145(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 490763488 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-27-0E-4A-B2-04-D9-F5-D5-6F-B5 DNS Servers . . . . . . . . . . . : fda1:5e78:8d64:4::1 NetBIOS over Tcpip. . . . . . . . : Enabled Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 1, 2021 Administrators Share Posted July 1, 2021 Okay so it doesn't appear to be giving you an IP address, first hold the reset button for 30 seconds, release then wait 2 minutes before accessing it, then see if you can connect to the interface, if not do this: Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/ IP 192.168.77.100 Subnet 255.255.255.0 Gateway 192.168.77.1 DNS 192.168.77.1 also disable IPv6 from the ethernet adapter, then see if you can access using 192.168.77.1 Link to comment Share on other sites More sharing options...
Kevied123 Posted July 2, 2021 Author Share Posted July 2, 2021 18 hours ago, Netduma Fraser said: Okay so it doesn't appear to be giving you an IP address, first hold the reset button for 30 seconds, release then wait 2 minutes before accessing it, then see if you can connect to the interface, if not do this: Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/ IP 192.168.77.100 Subnet 255.255.255.0 Gateway 192.168.77.1 DNS 192.168.77.1 also disable IPv6 from the ethernet adapter, then see if you can access using 192.168.77.1 Thanks bro, the reset did the job 👍 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 2, 2021 Administrators Share Posted July 2, 2021 Glad to hear it, you're very welcome! I'll close this topic now as your issue has been resolved, if you have any more issues or questions let us know and we'll be happy to help. Link to comment Share on other sites More sharing options...
Recommended Posts