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Trouble accessing the DumaOS


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Hi,

I've followed the install guide up to the point where I get asked to access the DumaOS using dumaos/ or 192.168.177.1 and when I do the site is unreachable and my Duma router has no internet access. Despite the Duma not having internet (which I assumed would be fixed once install was completed) I would have thought I could still access the 192.168.177.1 interface yet it's unreachable? Any help please :) and thanks in advance

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Hi,

Thanks for the welcome. I don't know why I put the 192.168.177.1 instead of 192.168.77.1 - I was going off memory and obviously got it wrong 😅 but anyways yeah, I double checked to make sure I hadn't put the incorrect IP address in - and just to confirm I'm still getting this error message.

Just for clarity: I've got my BT Smart hub with only one connection going from LAN port 1 in to my 'Internet' port on the R2 and my PC is wirelessly connected to my R2. 

1657163298_Screenshot(8).thumb.png.b19f7070d4c140eb36357680d18d2f76.png

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Wireless LAN adapter Wireless Kevied:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Wireless-AC 9260 160MHz #3
   Physical Address. . . . . . . . . : 40-74-E0-33-6D-E6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64::418(Preferred)
   Lease Obtained. . . . . . . . . . : 01 July 2021 13:45:45
   Lease Expires . . . . . . . . . . : 07 August 2157 22:07:53
   IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64:0:3cd8:ab48:722d:cb91(Preferred)
   IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64:4::418(Preferred)
   Lease Obtained. . . . . . . . . . : 01 July 2021 13:45:45
   Lease Expires . . . . . . . . . . : 07 August 2157 22:07:53
   IPv6 Address. . . . . . . . . . . : fda1:5e78:8d64:4:3cd8:ab48:722d:cb91(Preferred)
   Temporary IPv6 Address. . . . . . : fda1:5e78:8d64:0:855:a45c:4452:1c1b(Preferred)
   Temporary IPv6 Address. . . . . . : fda1:5e78:8d64:4:855:a45c:4452:1c1b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3cd8:ab48:722d:cb91%27(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.203.145(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 490763488
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-27-0E-4A-B2-04-D9-F5-D5-6F-B5
   DNS Servers . . . . . . . . . . . : fda1:5e78:8d64:4::1
   NetBIOS over Tcpip. . . . . . . . : Enabled

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Okay so it doesn't appear to be giving you an IP address, first hold the reset button for 30 seconds, release then wait 2 minutes before accessing it, then see if you can connect to the interface, if not do this:

Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/
IP 192.168.77.100
Subnet 255.255.255.0
Gateway 192.168.77.1
DNS 192.168.77.1
also disable IPv6 from the ethernet adapter, then see if you can access using 192.168.77.1

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18 hours ago, Netduma Fraser said:

Okay so it doesn't appear to be giving you an IP address, first hold the reset button for 30 seconds, release then wait 2 minutes before accessing it, then see if you can connect to the interface, if not do this:

Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/
IP 192.168.77.100
Subnet 255.255.255.0
Gateway 192.168.77.1
DNS 192.168.77.1
also disable IPv6 from the ethernet adapter, then see if you can access using 192.168.77.1

Thanks bro, the reset did the job 👍 

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