kamil Posted June 15, 2021 Share Posted June 15, 2021 hello guys hope everyone is ok Recently i bought Nighthawk XR300 and since i started using it i came across issue with Party voice chat on my PS5 basically when i create party voice chat with friends i get this pop up message saying your friend cant chat due to a network failure which is weird i have perfect connection never had that problem before and this happen since i bought nighthawk can i have some advice what could cause problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 15, 2021 Administrators Share Posted June 15, 2021 You will need to add your friends to the allow list, then you will be able to connect to them while in Filtering Mode, you can see how to do this at the bottom of this guide: http://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter Link to comment Share on other sites More sharing options...
kamil Posted June 17, 2021 Author Share Posted June 17, 2021 hey there i have done everything i have added my friend to white list but problem is still there is there any other solution ? Link to comment Share on other sites More sharing options...
kamil Posted June 17, 2021 Author Share Posted June 17, 2021 i added them to white list and icons appeared in circle and everything was okay but today my friends are not in circle and i cant hear them in chat Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 17, 2021 Administrators Share Posted June 17, 2021 Their IPs may have changed, do you see anything being blocked on the map when you invite them? Link to comment Share on other sites More sharing options...
kamil Posted June 17, 2021 Author Share Posted June 17, 2021 iam new to dumaos and i cant tell really as i dont know what to look for but when i look at the map everything looks normal and also how come their ip changes ? i play with three friends daily i have noticed one of them their ip changed but he lives in the same city so i had lack of chat connection for about 2 min then it went ok but other two friends whom i have white listed which they live 1400 miles away their ip ddnt change and mostly i have problem with chat connection to them but when we are not in party chat just in game chat everything is fine so i am confused plus i have some values ( NIL) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 17, 2021 Administrators Share Posted June 17, 2021 You would see yellow triangles if they were blocked on the map, do you see any when you invite them to chat? Are you all playing on the same platform i.e. PC, Xbox etc or are you on different devices? Depending on the Internet Provider they will have you on a dynamic IP where your IP changes Link to comment Share on other sites More sharing options...
kamil Posted June 18, 2021 Author Share Posted June 18, 2021 there are no yelow triangles when we are connected just white player icons and we are all playing on same platform PS5 could this be dumaos firmware issue as i have other issue with nil values everywhere Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 18, 2021 Administrators Share Posted June 18, 2021 I mean are there yellow triangles showing when the friends you're trying to connect with can't connect? Not an issue, just need to allow the right things. The NIL issue is a software issue on the XR300 and that will be fixed for the next firmware. Link to comment Share on other sites More sharing options...
kamil Posted June 18, 2021 Author Share Posted June 18, 2021 no yelow triangles just white usual icons Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 18, 2021 Administrators Share Posted June 18, 2021 Are you zoomed out fully on the map? They may not be where you expect them to be, there will be something blocked, you'll have to be quick when you invite them as it may disappear Link to comment Share on other sites More sharing options...
kamil Posted July 3, 2021 Author Share Posted July 3, 2021 hey there how can i delete devices it wont let me it says it cant be deleted cuz its online but it not check file attached Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 3, 2021 Administrators Share Posted July 3, 2021 Reboot the router from the interface and then you'll be able to delete it kamil 1 Link to comment Share on other sites More sharing options...
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