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Disconnected all the time


MrRelentlessUK

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Posted

Getting disconnected from Xbox live and Sky Q, Works for a hour or so 

Tried to reserve the MAC address and change the DHCP range to .50 but still loosing connection 

I have noticed in the device tree they go from online to offline while they are being used 

That's just the Sky Q boxes WIFI, But the Xbox is hardwired and still get's cut off 

Also tried a factory reset and that did not work

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Posted

Did you reserve IPs for devices on the R2 between .2 & .49? Is the R2 WAN IP set to static/reserved on the modem?

That's normal for the devices at the moment, it's a bit too sensitive

Posted

Yeah I reserve the IP's Fraser

It took a while but everything seems to be working ok now

I have to have the Sky Q boxes on all the time instead of on standby for the internet connection to work or they disconnect but i don't mind that 

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Posted

Ahh glad to hear it, thanks for the update! Sounds like the router is having trouble properly re-establishing connection to a device in standby mode, I'll put in a ticket to have the team to see if they can reproduce with other devices.

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