PS5 Issues

[8 Wonders]

Hi,

 

this issue is only something that has come up over the last week or so, game in question is fifa 21 if that matters

 

but when searching for a game , the geo filter doesnt show any server being connected to, the connection has been a little off since this issue came about also!

 

when i turn off filtering i get servers the other side of the world with high MS which would be unplayable, when i play halo 5 on the xbox series S i have no issues with the Duma OS, its just the PS5 only

 

thanks!

[Netduma Fraser]

Try this and see if it then starts to show servers when you're trying to filter:

1. Quit the game back to console dashboard
2. Remove device from the Geo-Filter
3. Resync the cloud
4. Re-add the device to the Geo-Filter
5. Set up your radius/polygon to cover the server/area you want - keep Ping Assist on 0, strict mode on
6. Wait 2 minutes
7. Boot up the game

[8 Wonders]

Hi Fraser, 

Tried what you suggested, but still cannot play a game, unable to connect to a server within the radius I have set.

Thanks

[Netduma Fraser]

Are you seeing anything being blocked outside your radius? If so can you provide the ID of it please?

[8 Wonders]

Hi Fraser

 

this is just one of the many servers it will connect to outside the radius 

 

[Netduma Fraser]

Thanks for that and whereabouts was this one based for you? Also where abouts are you based/trying to force servers?

[8 Wonders]

I cant remember for sure, but i generally keep to the radius as per screenshot attached , maybe slightly less 

 

[Netduma Fraser]

Interesting, that's a decent size radius, shouldn't be any problems with that. Have you connected the PS5 to ethernet and WiFi previously?

[8 Wonders]

yeh everything is all set up correctly , going via ethernet 

[Netduma Fraser]

I mean have you ever connected it via WiFi? If so then the PS5 may appear on the Device Manager as two separate devices so you may be adding the wrong one by mistake. Check the IP on the console itself and double check if its the device you think it is on the Device Manager.

[8 Wonders]

it is for sure the correct one, i checked this earlier 

[8 Wonders]

using my xbox series s just now and its working perfectly for that

[Netduma Fraser]

Where are you actually located? I.e. are you trying to force Europe but actually located in the US for example?