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HELP PLEASE!


Toph515

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Posted

I have had my netduma r2 for a little over a month now and I recently had to have my internet provider come out to service my modem. I guess there was an issue with the cable line. About 2 days ago my internet stopped working properly and we were having to reset the router every single day sometimes 2-3 times in one day. Now that my internet is fixed my router no longer is connecting to my modem. I know the modem is getting a good signal but I can';t understand why my router isn't working now. Please someone help me solve this issue. 

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Posted

Hey, welcome to the forum!

Sorry to hear you're having this issue. What is the exact model of the modem the R2 is connected to? 

Does the internet disconnect for both wired and wireless devices?

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