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Qos error on nighthawk xr500


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1992278939_ScreenShot2021-04-03at3_44_23PM.thumb.png.1304e45670eeb3c967f092369fdd578d.pngIve been having an Error message on my Qos tab for about a week. I have done 3 reboots and 3 factory resets so far and have redone all my settings multiple times. Everything else works except my Qos. Any tips ?

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Hey, welcome to the forum!

I assume this happening after upgrading? Can you downgrade, see if you have the error, if you do then factory reset and then re-upgrade to .120, if you don't then reupgrade right away and it should be fixed

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Hey thanks for the quick reply man Yes its been happening since the upgrade. If you dont mind can you show me the steps to downgrade the firmware ? im not very familiar with that in particular. 

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You actually know how to do it already so you're good don't worry! The same way you upgraded to the beta you just upload a previous firmware file instead of the latest one, so you can use this firmware for example: https://kb.netgear.com/000062867/XR500-Firmware-Version-2-3-2-114

In a nutshell though, access the router interface, go to Settings > Administration > Firmware Update - upload the .img firmware file and click update.

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