zeke2410 Posted April 3, 2021 Share Posted April 3, 2021 Ive been having an Error message on my Qos tab for about a week. I have done 3 reboots and 3 factory resets so far and have redone all my settings multiple times. Everything else works except my Qos. Any tips ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 Hey, welcome to the forum! I assume this happening after upgrading? Can you downgrade, see if you have the error, if you do then factory reset and then re-upgrade to .120, if you don't then reupgrade right away and it should be fixed Link to comment Share on other sites More sharing options...
zeke2410 Posted April 3, 2021 Author Share Posted April 3, 2021 Hey thanks for the quick reply man Yes its been happening since the upgrade. If you dont mind can you show me the steps to downgrade the firmware ? im not very familiar with that in particular. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2021 Administrators Share Posted April 4, 2021 You actually know how to do it already so you're good don't worry! The same way you upgraded to the beta you just upload a previous firmware file instead of the latest one, so you can use this firmware for example: https://kb.netgear.com/000062867/XR500-Firmware-Version-2-3-2-114 In a nutshell though, access the router interface, go to Settings > Administration > Firmware Update - upload the .img firmware file and click update. Link to comment Share on other sites More sharing options...
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