Albowski56 Posted March 26, 2021 Share Posted March 26, 2021 Hi. I received my R2 today and have attempted the set up with no success. I am replacing a TP link Ac1750 which was working fine. I followed the instructions and on DUMAOS/ it could not find a connection wirelessly. I realised I had an extender ethernet still plugged in when it says no other devices should be connected. I disconnected that and tried again with no success. I then did a factory reset on R2 and tried again but has been unable to recognise password since. I have tried a wired connection to my Virgin hub 3 and also tried modem only mode with no success. I've tried to look through the forum for a similar set of circumstances but can't see anything so posting on new thread, hope that's OK.Any help greatly appreciated thanks. Al Link to comment Share on other sites More sharing options...
Albowski56 Posted March 26, 2021 Author Share Posted March 26, 2021 I've got a wired connection at the moment after resetting my Hub 3. Hopefully it should all be good from here. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 Hey, welcome to the forum! Sorry to hear you had this issue but well done on getting it resolved. I have the V hub myself and would recommend you keep it in router mode. I'd suggest giving the R2 a static/reserved IP on the hub and then putting that IP in the DMZ as well so devices connected to the R2 can get an open NAT. Link to comment Share on other sites More sharing options...
Albowski56 Posted March 26, 2021 Author Share Posted March 26, 2021 Hi Fraser, thanks for the welcome and the advice. I'll try that tomorrow. Not entirely sure how to do all that but a bit of research and patience I'll get there. Thanks again. Al Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Here you are: Access the V hub: https://www.virginmedia.com/help/virgin-media-configure-advanced-settings-on-your-hub#hub3orhub4 Go to Advanced Settings > DHCP You should see the R2 in the Attached Devices table, if yours is like mine it will say DumaOS Click the device, you should see the Add Reserved Rule part under the table populates with information Then just click add rule and save the settings Make a note of the IP Go to Advanced Settings > Security > DMZ Click enable Enter the IP Apply Then you're good to go! Link to comment Share on other sites More sharing options...
Albowski56 Posted March 27, 2021 Author Share Posted March 27, 2021 Morning Fraser, Thanks for the detailed instructions. My R2 wasn't showing in attached devices and was only showing devices connected by 5G. I managed to get the mac and IP from the "connected devices" section so entered it manually in reserved rule and DMZ. Looks like that's all the hardware stuff sorted as best it can be so thanks very much. Anything from here now is trial and error with the software and looking forward to having a play about with it. Thanks very much again and I'll be recommending Netduma to my friends. Cheers, Al Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Well done for sorting it! You're very welcome, any questions or issues we'll be happy to help. I'll close this topic now as it is resolved, feel free to make another if needed. Link to comment Share on other sites More sharing options...
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