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Cannot Connect


Bash W

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Posted

Hi there,

Just recieved my Netduma R2. I'm unable to connect to it at all, via wifi or TP Link cable. It just saying cannot connect when i type in wifi password and not accepting 192.168.77.1. I've tried resetting multiple times but no luck with anything. 

  • Administrators
Posted

Hey, welcome to the forum!

Can you try the password conversion method from here please and see if that allows you to connect to the WiFi to then complete the setup wizard? http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work

Once you change the WiFi details in the setup wizard you'll need to reconnect to the WiFi using the new credentials you made to continue the wizard

  • Administrators
Posted

Connect via ethernet cable to the router please, then open command prompt on your PC, type ipconfig and press enter, then post the results here.

Posted

onlyway I can do that is via my TP links as router in different rooms but even then its not even detected. 

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