Siiik Posted March 18, 2021 Share Posted March 18, 2021 Hi got my netduma R2 last friday and has been fine for few days...now it keeps losing internet connection...1 or multiple times a day. i have to unplug it and restart it to get it back on all the lights are on like it should be but no connection on wifi or ethernet. its connected to my sky router which doesnt lose any connection and in the internet works fine on it when i connect. ( i changed the DHCP TO 168 still doesnt work) Any Help? thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2021 Administrators Share Posted March 18, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. On the Sky router set the R2 IP as static/reserved and also put this in the DMZ on the Sky hub then see if it happens again please. Do all devices including wired and wireless devices disconnect? Link to comment Share on other sites More sharing options...
Siiik Posted March 18, 2021 Author Share Posted March 18, 2021 1 hour ago, Netduma Fraser said: Hey, welcome to the forum! Sorry to hear you're having this issue. On the Sky router set the R2 IP as static/reserved and also put this in the DMZ on the Sky hub then see if it happens again please. Do all devices including wired and wireless devices disconnect? hi i will give this a try and get back to you. and yes all devices disconnect wired and wireless Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 19, 2021 Administrators Share Posted March 19, 2021 Okay thanks, keep us posted! Link to comment Share on other sites More sharing options...
Siiik Posted March 19, 2021 Author Share Posted March 19, 2021 Iv set the R2 to a reserved IP address.. how do i do the DMZ? just the IP of the R2 i n? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 19, 2021 Administrators Share Posted March 19, 2021 Yes tick Default DMZ server and enter the IP you've set as static for the R2 in there Link to comment Share on other sites More sharing options...
Siiik Posted March 25, 2021 Author Share Posted March 25, 2021 been monitoring seems to be better doesnt disconnect as often. but still disconects every now and then even though the internet is fine.. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 25, 2021 Administrators Share Posted March 25, 2021 How often is it disconnecting now? Really it shouldn't be at all with a static IP Link to comment Share on other sites More sharing options...
Siiik Posted April 15, 2021 Author Share Posted April 15, 2021 changed internet providers to virgin, over week ago now and had no problems so far! Link to comment Share on other sites More sharing options...
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