Youngpunisher Posted March 2, 2021 Share Posted March 2, 2021 When im setting up the R2 its not detecting an internet connection. so I reset it and nothing happened and Clicked on the wan set up entered ppoe username and submitted it but it loaded saying no internet detected. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 2, 2021 Administrators Share Posted March 2, 2021 Skip the WAN Setup if you can't get past that stage then once the wizard has completed go to Settings > WAN and select the PPPoE option and enter the details in and apply. Do you get a connection then? Link to comment Share on other sites More sharing options...
Youngpunisher Posted March 2, 2021 Author Share Posted March 2, 2021 I skipped the wan set up went to ppoe options entered the username and password saved changes and click on the dash board and it say Wan ip disconnected Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 2, 2021 Administrators Share Posted March 2, 2021 Reboot the router now and see if it has internet - reboot from the interface in the top right corner - don't unplug the router Link to comment Share on other sites More sharing options...
Youngpunisher Posted March 2, 2021 Author Share Posted March 2, 2021 rebooted twice from the dashboard says wan ip disconnected. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 2, 2021 Administrators Share Posted March 2, 2021 Disable IPv6 from the WAN/LAN options and reboot again please. Do you know if you require anything else for a connection such as VLAN? What is your exact physical setup? Is the R2 connected to a pure modem (no wifi) or a modem/router (wifi)? Link to comment Share on other sites More sharing options...
Youngpunisher Posted March 2, 2021 Author Share Posted March 2, 2021 Disabled IPv6 from both and saved changes. I have a router, had internet service provider turn on bridged mode but logging into the pppoe no internet detected and i dont know if it requires vlan connection and if it does how do i get that info from the internet service provider Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 3, 2021 Administrators Share Posted March 3, 2021 If you disable the bridge mode on the ISP router and remove PPPoE from the R2 then reboot the R2 do you then get a connection? Link to comment Share on other sites More sharing options...
Youngpunisher Posted March 3, 2021 Author Share Posted March 3, 2021 disabled bridge mode and removed the pppoe details and rebooted but wan ip disconnected. When it was rebooting it would connect me to my original router/modem so when it finished its reboot I'd have to reclick on NetdumaR2 on the wifi list for it to load the netduma dashboard. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 3, 2021 Administrators Share Posted March 3, 2021 On the ISP modem/router does the R2 appear as a connected device? Link to comment Share on other sites More sharing options...
Youngpunisher Posted March 3, 2021 Author Share Posted March 3, 2021 Yeah the ETH wan light is green Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 3, 2021 Administrators Share Posted March 3, 2021 I mean on the modem interface does it give the router an IP address? Link to comment Share on other sites More sharing options...
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