ben_9871 Posted February 26, 2021 Share Posted February 26, 2021 I'm running Duma3.0 beta for XR500 through Chrome browser. Everything works except Ping Heatmap. When I click, it says "Uncaught SyntaxError: Unexpected end of JSON input" If I click on "OK", it infinitely loads. Factory resetting the router did not work. Any other troubleshooting I can try? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2021 Administrators Share Posted February 27, 2021 Hey, welcome to the forum! Which firmware version are you on? How did you do the factory reset? If you reboot the router does it load correctly? Link to comment Share on other sites More sharing options...
ben_9871 Posted February 27, 2021 Author Share Posted February 27, 2021 I got it running after a second reset attempt. Thank you. - Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2021 Administrators Share Posted February 27, 2021 Great to hear that, as you resolved it I'll close the topic. Feel free to start another if you have any more questions/issues and we'll be happy to help. ben_9871 1 Link to comment Share on other sites More sharing options...
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