jonny1985wxm Posted February 10, 2021 Share Posted February 10, 2021 So i received my netduma r2 today and after following all instructions, i cannot get internet access through the R2. I have changed my virgin hub3 to modem mode and when in the dumaos setup of trying the find internet it just does not connect. i also want to keep my virgin hub as the wifi point, is this possible? i literally have my PC, XBOX and TV connected via ethernet and want to use the R2 for this only. However my main issue is i want to access the internet which it is not doing? Any help would be appreciated. Also all the lights on the r2 are lit but the 3 on the left are flashing like crazy. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10, 2021 Administrators Share Posted February 10, 2021 Hey, welcome to the forum! I wouldn't use modem mode on the V hub - I find it to be a bit flaky. So take it out of that and you can continue to use it for WiFi if you like. Have you accessed the R2 and completed the setup wizard? You'll need to do that first to get internet. Link to comment Share on other sites More sharing options...
jonny1985wxm Posted February 10, 2021 Author Share Posted February 10, 2021 How would I setup the r2 if I continue to use the v hub? I only have the one access point.. Link to comment Share on other sites More sharing options...
jonny1985wxm Posted February 10, 2021 Author Share Posted February 10, 2021 I did manage to get to the setup page after skipping the checking for Internet section. It brought up the dashboard with all devices showing but non of them could connect to the Internet either through WiFi or ethernet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2021 Administrators Share Posted February 11, 2021 You just have them connected as you are and then when you have a connection on the R2, take the WAN IP from the System Information page and enter that into the DMZ section on the V hub. What does System Information say, does it say you have an IP address? If you reboot the R2 does that prompt the internet to return? Link to comment Share on other sites More sharing options...
Exe_uz Posted March 12, 2021 Share Posted March 12, 2021 Hi, i've tried putting my SH3 back into router mode as opposed to modem mode. Everything is fine and devices connected to the internet. But when my PS4 connects to the R2 via a powerline adapter but does activate the QoS or TP functions. Pings don't appear on the GF page. It lets me play COD but just as if it's a normal router? What settings would i need to check on the R2 and PS4? DHCP was active on both routers, would i need to turn the R2? The SH3 was on a 192.168.0.1 but the R2 is on 192.168.77.1. If i changed the SH3 to 192.168.77.1 and R2 to 192.168.77.2 would it work? I've now changed it back to modem mode and everything is back to normal. and all R2 functions working properly. Also, when you mention that the SH3 is flakey, in what way? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2021 Administrators Share Posted March 13, 2021 I wouldn't suggest changing the LAN IPs no, that isn't needed. So through the powerline adapter, Geo-Filter and QoS only work for the console when the hub is in modem mode? That wouldn't affect it so it's a bit weird. From my own experience I've found it's cut out and caused some lag spikes, that was a while ago though so may be better now. You're using the powerline adapter to extend the wired capability of the router? Link to comment Share on other sites More sharing options...
Exe_uz Posted March 13, 2021 Share Posted March 13, 2021 Hi Frazer, yes it works fine in modem mode and the powerline is just so it's a more stable connection. Could the network setting on the PS4 be causing the issue, if so what settings should i use? Do i need to disable DHCP on the R2 to stop double NAT and not allowing a OPEN nat type? Link to comment Share on other sites More sharing options...
Exe_uz Posted March 13, 2021 Share Posted March 13, 2021 I changed the default gateway and primary DNS to 192.168.77.1 after i put into modem mode. TBH i think the network settings on the PS4 where all set to automatic when the SH3 was in router mode, could this have been the issue?? Link to comment Share on other sites More sharing options...
Exe_uz Posted March 13, 2021 Share Posted March 13, 2021 Sorry Frazer, the PS4 mustn't have been pointing to 192.168.77.1 in the DG and PDNS, when i tried in modem mode originally. Looks like it's working now and got an open NAT whoop whoop 🙂 Link to comment Share on other sites More sharing options...
Chase gamer guy Posted March 13, 2021 Share Posted March 13, 2021 . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2021 Administrators Share Posted March 13, 2021 Great to hear that, thanks for the update and your solution! Link to comment Share on other sites More sharing options...
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