DakkTy Posted January 30, 2021 Share Posted January 30, 2021 I have the netduma r2 and a netgear cm1000 modem and my netduma is constantly disconnecting from the internet and I am having to restart it multiple times to get it to connect again. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2021 Administrators Share Posted January 30, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. How often do you see this happening? Is it all devices or just wifi/ethernet? When it happens, in the System Information page does it say disconnected? Link to comment Share on other sites More sharing options...
DakkTy Posted January 30, 2021 Author Share Posted January 30, 2021 Its the router itself will not connect to the internet i use an ethernet connection on my main computer and wifi on my phone and few other devices and the wifi is awful but I can connect directly to my modem and I have internet Link to comment Share on other sites More sharing options...
DakkTy Posted January 30, 2021 Author Share Posted January 30, 2021 Can someone please help? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2021 Administrators Share Posted January 30, 2021 Could you disable IPv6 in LAN and WAN Settings on the R2 please. Do you know if you have a dynamic or static public IP? Link to comment Share on other sites More sharing options...
DakkTy Posted January 30, 2021 Author Share Posted January 30, 2021 Ok well finally after 3 hours of restarting it, it finally is connected to the internet and im pretty sure I have a static ip Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2021 Administrators Share Posted January 30, 2021 58 minutes ago, DakkTy said: Ok well finally after 3 hours of restarting it, it finally is connected to the internet and im pretty sure I have a static ip Glad to hear you got it working. As you've got a static IP I'd recommend contacting the ISP to find out what those static details are, you can then enter that into the R2 WAN Settings and that should prevent further disconnects. Link to comment Share on other sites More sharing options...
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