hewfoe Posted January 10, 2021 Share Posted January 10, 2021 Hello, I have the XR700 V1.0.1.36 and I am unable to see a heatmap option. I know it is supposed to be under Geo Filter in the menu, but it is missing. Is it not available for my router yet? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 10, 2021 Administrators Share Posted January 10, 2021 Ah you're not on DumaOS 3.0, you're on the latest stable version, you can find the beta here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma once you've upgraded do a factory reset and then you will be able to see it. Link to comment Share on other sites More sharing options...
RobertM90 Posted January 10, 2021 Share Posted January 10, 2021 my ping heatmap wont load up at all i can see evrything else except for ping heatmap and im on 3.0 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 10, 2021 Administrators Share Posted January 10, 2021 11 minutes ago, RobertM90 said: my ping heatmap wont load up at all i can see evrything else except for ping heatmap and im on 3.0 Can you provide a screenshot of what you're seeing please? Link to comment Share on other sites More sharing options...
RobertM90 Posted January 11, 2021 Share Posted January 11, 2021 its just loading its showing the loading symbol but nothing loads Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 11, 2021 Administrators Share Posted January 11, 2021 11 hours ago, RobertM90 said: its just loading its showing the loading symbol but nothing loads What router are you using and on what firmware version? Did you factory reset after upgrading? If not please do that. Link to comment Share on other sites More sharing options...
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