JoshC Posted January 8, 2021 Share Posted January 8, 2021 Just as I have seen multiple times, I unboxed, followed all steps and nothing seems to work. I plugged an ethernet cord to a laptop and tried to manually do that and it says page does not exist. I have tried unplugging and plugging back in 3 or more times now. Can't seem to find anything to work. HELP!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. Could you provide the WiFi password shown on the sticker on the bottom of the router please? I may be able to reconfigure it into a working password. Link to comment Share on other sites More sharing options...
JoshC Posted January 8, 2021 Author Share Posted January 8, 2021 092040169170024 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Thank you, I've actually just created a guide so you can resolve this, please see: http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work Link to comment Share on other sites More sharing options...
JoshC Posted January 8, 2021 Author Share Posted January 8, 2021 my number then would translate to 093041160170025?? I tried this and still nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 No yours would be: 093041170171025 does that work? Link to comment Share on other sites More sharing options...
Guest Killhippie Posted January 9, 2021 Share Posted January 9, 2021 17 hours ago, Netduma Fraser said: Thank you, I've actually just created a guide so you can resolve this, please see: http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work Fraser that not a secure link, I have my browser set for https only so can you create a https secure link, as no links on any website should be http any more. Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2021 Administrators Share Posted January 9, 2021 28 minutes ago, Killhippie said: Fraser that not a secure link, I have my browser set for https only so can you create a https secure link, as no links on any website should be http any more. Thanks Unfortunately doesn't support https at the moment. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted January 9, 2021 Share Posted January 9, 2021 9 minutes ago, Netduma Fraser said: Unfortunately doesn't support https at the moment. The main page is https though as are all of the landing pages for other parts of Netduma, except support though. Why is that? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2021 Administrators Share Posted January 9, 2021 1 hour ago, Killhippie said: The main page is https though as are all of the landing pages for other parts of Netduma, except support though. Why is that? I don't handle that kind of thing but I imagine it's because it's just a knowledge base for articles so no user data is required. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted January 10, 2021 Share Posted January 10, 2021 16 hours ago, Netduma Fraser said: I don't handle that kind of thing but I imagine it's because it's just a knowledge base for articles so no user data is required. Thanks Fraser. Since many modern browsers support features like HTTPS only mode it would be great to get it updated. Link to comment Share on other sites More sharing options...
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