jefflol Posted January 7, 2021 Share Posted January 7, 2021 Hello, i’ve tried to access the main page to my R2 router and it is not letting me.. I’ve tried everything. I’ve tried “dumaos/“ i’ve tried “192.168.77.1” and i’ve also tried the other one. When i first got the router yesterday it worked and by the end of the night it would not let me access the admin page anymore.. I don’t know how to to update the router at all either, i need help on how to access it because it won’t let me do it no matter what i try. I’ve read a lot of other forums and nothing seems to help me. Someone please help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. How are you connected to the router, via ethernet or WiFi? Does one work over the other? Open Command Prompt on the PC and type ipconfig press enter then post the results here please. Link to comment Share on other sites More sharing options...
jefflol Posted January 7, 2021 Author Share Posted January 7, 2021 I’m connected to the router Via ethernet, my pc motherboard doesn’t have wifi so i can’t use wifi, but i just left my house for work i will be back home in like 5 hours so when i get home i can post the ipconfig in this thread! thanks for replying quickly!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 Okay that's good, would prefer you to use ethernet for troubleshooting currently. That's fine, I will be off by then but will then respond tomorrow. You're very welcome! Link to comment Share on other sites More sharing options...
jefflol Posted January 8, 2021 Author Share Posted January 8, 2021 here is my ipconfig that you asked for Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Thank you for that, instead of 192.168.77.1 in the web browser can you try 192.168.77.108 please and let me know what appears? Link to comment Share on other sites More sharing options...
jefflol Posted January 8, 2021 Author Share Posted January 8, 2021 hello i type that IP in and this is what comes up, but i don’t know the username and password to it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 The default is: Username - admin Password - password See if that allows you to access it. Link to comment Share on other sites More sharing options...
jefflol Posted January 8, 2021 Author Share Posted January 8, 2021 i’ve already tried that before and it didn’t work, when you first setup the r2 on the main page does it ask to make a username and password? because i don’t remember it asking that when i first did it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Did you change the login details when you went through the setup wizard previously, and if so do they not work? Yes it would ask you to login Link to comment Share on other sites More sharing options...
jefflol Posted January 8, 2021 Author Share Posted January 8, 2021 I might have changed the login details, i probably should have written them down. If i can’t seem to remember the login info is there a way to reset the log in information to the factory log in? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 You would need to hold the reset button in the back of the router for 30 seconds, wait 2 minutes for it to boot up properly, then access it. If it asks for a username/password that will be it and then in the setup wizard you can change this. Link to comment Share on other sites More sharing options...
jefflol Posted January 8, 2021 Author Share Posted January 8, 2021 Perfect, I will try this when i get home from work, i will let you know the details when i do it, thank you for the suggestion!! Link to comment Share on other sites More sharing options...
jefflol Posted January 9, 2021 Author Share Posted January 9, 2021 This fixed it for me! thank you so much Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2021 Administrators Share Posted January 9, 2021 You're very welcome! Glad to hear it is all sorted. I'll close this topic now as it is resolved, if you have any other issues or questions feel free to start another topic and we'll be happy to help. Link to comment Share on other sites More sharing options...
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