Drdanes Posted January 2, 2021 Share Posted January 2, 2021 Hello frineds, New to the forum. I bought the R2 router to improve my connection and try to get a better ping when playing COD multiplayer. However, ever since I started using the router it's like I'm playing hardcore. I lose basically every gunfight. I have recorded videos of how fast I die and the question I get is if I'm playing hardcore when I'm not. I not too good or familiar with the settings of this router though I have check some youtube videos. Any help would be appreciated. Attached a short clip of what usually happens. Also, I am currently using 1 gigabit internet connection wired. normal speed for my main internet rouer is 450MBPS down and 250-300 MBPS up on wireless. Thank you all and happy new year. IMG_0974.MOV Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 2, 2021 Administrators Share Posted January 2, 2021 Hey, welcome to the forum! The video is really short so hard to tell what is happening exactly. What is your average ping as shown by the Geo-Filter and what does it show in game? Are ALL devices connected to the R2? What are your QoS & Geo-Filter Settings and can you provide a screenshot of your Benchmark results too please? Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 In the geo I have it setup at 25 but the regular if 35-55. If I setup the ping assist to anything lower than that then I die eve faster Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 Screenshot coming up Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 Only the PS4 is connected to R2. Nothing esle. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 2, 2021 Administrators Share Posted January 2, 2021 Your Geo-Filtering isn't in filtering mode so won't be forcing games within your parameters there. If not all devices are connected then QoS can't control the network properly and so you may experience local congestion. Ping Under Load test indicates you can fine tune Congestion Control a bit more to get the spikes down. Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 Can you provide a step by step so I can follow? I have a problem when the filtering is on where chats don't work properly. Some friends can hear me but others can't. Link to comment Share on other sites More sharing options...
Drdanes Posted January 2, 2021 Author Share Posted January 2, 2021 What do you suggest I do qith the QoS since there are no other devices connected to the router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 2, 2021 Administrators Share Posted January 2, 2021 You will need to add your friends to your allow list so that you can connect to them in filtering mode, you can see how at the bottom of this page: http://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter Is it not possible to connect all devices to the R2? If not then there is no need to use QoS if only the gaming device is connected as it is not competing with any other devices on the R2 that can be controlled. Link to comment Share on other sites More sharing options...
Drdanes Posted January 3, 2021 Author Share Posted January 3, 2021 I tried all of the above mentioned options to no avail. No matter what I do the ping is never lower than 40. I disabled QoS since there are no other divises connected. The only thing the worked was chatting with all my friends once added to the allow list. How can I request a return/refund? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 3, 2021 Administrators Share Posted January 3, 2021 Your radius is quite large as well so you'll be getting some servers with slightly higher ping, restrict it further to just cover your area. Where are you looking at the ping, the Geo-Filter or in game? Geo-Filter shows the ping direct to the server and in game includes things like processing delay and can represent how under load the server is. Both pings are correct but you can't do anything about processing delay - all games have it but not all choose to show it in their ping value. You can see return details here: https://netduma.com/terms/ Link to comment Share on other sites More sharing options...
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