TommyEllison Posted December 29, 2020 Share Posted December 29, 2020 Hey all, This was easy to setup, getting to the web interface is easy, everything is smooth. However, if I reboot my setup and it brings up the username/password for the netduma web gui, I can't log in. I'm not fat fingering my username/password, and I have reset the router and done this about 5 times now. Initial setup automatically authenticates for me, but if I reset the router, I get to the login screen and I can't get in (via the username/password that I setup via the initial setup framework it runs you through). Anyone else have this issue? Brand new Netduma I got right before Xmas, 2020. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 29, 2020 Administrators Share Posted December 29, 2020 Hey, welcome to the forum! Sorry to hear you're having this issue. Do a factory reset, then during the wizard keep the login details at the default - admin / password then once you've completed the wizard change them from the top right of the interface then reboot, do they work then? Link to comment Share on other sites More sharing options...
TommyEllison Posted January 4, 2021 Author Share Posted January 4, 2021 Nope - I tried this tactic about 3/4 times as I figured I just fat fingered it. By the 3rd time, I realized something was up with my device or I might have potentially run into some kind of wizard bug. I could try it again, but don't see the point. Any other ideas? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2021 Administrators Share Posted January 4, 2021 Okay please upgrade to the latest version and then do a factory reset, does it occur on that version? https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/ Link to comment Share on other sites More sharing options...
TommyEllison Posted February 2, 2021 Author Share Posted February 2, 2021 I'm on 3.0.179 - and the username/password is working great! Thanks! Link to comment Share on other sites More sharing options...
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