machinehead442 Posted December 26, 2020 Share Posted December 26, 2020 Over the last few days I have noticed that the XR500 is dropping all wifi and LAN and basically restarting, although power is not lost, anytime someone tries to add a new device to the network. I have done everything I can think of and I'm losing my mind. I have the latest firmware, went back to the old version, have shut off 5G and 2.4 in every combination possible, ran smart connect on and off, multiple resets in conjunction with the firmware changes and still have issues. Currently on the latest firmware but unable to add a basic printer to my network. As soon as printer tries to connect, the router instantly reboots. It seems as if once a device is connected it is good into the future but initial setup is a guaranteed reboot. I have 500mbps fiber connection using the ISP modem bridged. Any help is greatly appreciated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 I'm not sure what I could suggest for this as it's a very obscure issue are there aren't any settings that would cause behavior like this. What are your Advanced WiFi settings? Does it happen if you change the WiFi security to be less secure or have the password less complex? Link to comment Share on other sites More sharing options...
machinehead442 Posted December 26, 2020 Author Share Posted December 26, 2020 Changing security doesn't seem to help. Link to comment Share on other sites More sharing options...
machinehead442 Posted December 26, 2020 Author Share Posted December 26, 2020 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 Make a guest WiFi network, can you connect devices to that without the issue occurring? Link to comment Share on other sites More sharing options...
machinehead442 Posted December 26, 2020 Author Share Posted December 26, 2020 I gave up. I'll just use the ISP provided router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 Well lets try and see if it can be resolved, does the guest WiFi help or do you get the same experience? Link to comment Share on other sites More sharing options...
machinehead442 Posted December 26, 2020 Author Share Posted December 26, 2020 I appreciate it but I have already begun switching my network away from the XR500. Too much frustration and a major lack of sleep. I love the OS but this router has been a headache from day one. This is far easier than trying to troubleshoot it. And with my internet speeds being what they are I really don't need it anymore. Thanks for trying but I can't waste anymore time on this thing. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 Sorry to hear that, if you want to try one last thing then I'd suggest upgrading to the beta and doing a factory reset https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma Link to comment Share on other sites More sharing options...
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