Newfoundland Posted November 15, 2020 Posted November 15, 2020 2 hours ago, freddy said: This needs to be marketed very differently What issues are you having?
freddy Posted November 15, 2020 Author Posted November 15, 2020 No internet detected. After fairly spotty performance over the last 6 weeks, the last 24 hours the R2 has stopped working 4 separate times. This was momentarily fixed with power cycle on R2. It eventually stopped entirely. I updated and factory reset and it still will not detect internet. I’ve tested the function of the modem and related cables and they work. I also noticed on the forum that this is a frustration for several users.
Newfoundland Posted November 15, 2020 Posted November 15, 2020 Thanks, that will help Fraser once he sees the post.
Atzenkeeper Posted November 15, 2020 Posted November 15, 2020 Flash the latest Firmware again, I did it yesterday. I had the Problem that the R2 did not recognize my Cable Modem. After I flashed/installed the latest R2 Firmware again(had it already installed), everything goes back to normal on my Side
Administrators Netduma Fraser Posted November 15, 2020 Administrators Posted November 15, 2020 As suggested in another topic, I'd recommend you email to get a replacement, try the above advice first though.
freddy Posted November 15, 2020 Author Posted November 15, 2020 6 minutes ago, Netduma Fraser said: As suggested in another topic, I'd recommend you email to get a replacement, try the above advice first though. Are you guys having to replace routers?
Administrators Netduma Fraser Posted November 15, 2020 Administrators Posted November 15, 2020 39 minutes ago, freddy said: Are you guys having to replace routers? As with any business replacements are common when you have a lot of customers so yes.
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