Not letting me choose the server

[Mohamednassr]

how is that possible? I denied this server and it's not from the range and still i connect to this server? I can't control which server i connect to it automatically choose every time by itself

[Netduma Fraser]

Can you provide a full screenshot of the entire Geo-Filter page please? It looks like either the Geo-Filter isn't enabled at all or you have strict mode disabled.

[Mohamednassr]

yes i did not enable filter mode but i have another big problem, I play FIFA and i just can't choose the server am connected on, it chooses automatically even if its not in the range, and when i search for a match it says connection to your opponent is lost, what to do to make it connect to a specific server?

[GiorgosTT]

Hey I'm using the router to play FIFA 21 and it works perfectly. 

First shut down your ps4. Then set up the geo filter. Add PS4 as a device and select the game in the list that will appear. The choose use recommended settings. 

Regarding the polygon, the way you have set it, will allow you to connect either in Paris server or Milan server. 

Where do you want to connect and which game mode do you use? Keep in mind that seasons solo is using p2p connection, while all other mode use dedicated servers.

I suppose you have set your location correctly. Also dont use ping assistance while trying to connect to a server. 

[Drizzy]

Do you mind sharing your geo-filter settings for fifa 21 @GiorgosTT,  not sure if i have the most optimal settings to get the best experience with the router and fifa

[Mohamednassr]

yes please i want the setting also

[GiorgosTT]

This is my settings for connection to the Italian server, located in Milan. If i want to connect to another server, eg Frankfurt Germany, i delete this polygon area and draw another one in Germany. 

 

VERY IMPORTANT: Make sure your geo filter settings are ready before you activate your console. Once the game has started and you join a server, you can't change it by changing the geo filter settings. If you start playing for example in Italy and then you want to switch to Germany, you must turn off your console, change the settings and then activate again.

[Mohamednassr]

i made the polygon to be on france server only and it did that

That is what I receive in the game

[GiorgosTT]

For some reason, the server you are connected is the German.

Try rebooting everything. 

The take the steps as i wrote above. Make sure that the whole France is in the polygon.

I think Paris is on the boarder line of your polygon. Make sure you include the whole country inside

[Mohamednassr]

[GiorgosTT]

Ok. This must get you connected to the France server. Now start the game and watch which server is going to show on white colour after you press the X button.

[Mohamednassr]

that was right after i pressed X button

[GiorgosTT]

GG! Now you are connected to the France server!

[Mohamednassr]

I'm not Actually, i recieved the same message from the game, "the connection to your opponent has been lost."

but when there was no server showed up in the geo filter

like when i was connected to germany but germany was out of the polygon this time there was no server at the map

[GiorgosTT]

There must be something dodgy with the server. Try another one, Italy for example. What web  browser do you use?

[Mohamednassr]

microsoft edge, does the browser differ?

[GiorgosTT]

Yes. Try google chrome, or opera, they both work fine for me. Your settings are correct. You get the France server when you connect to EA servers. But then for some reason, it matches you against players from Germany. This shouldn't happen. I'll try myself later to connect to France and see what happens.

[Netduma Fraser]

If the above doesn't work, use the same settings with France covered but zoom out completely of the map. Then if you get that message again look very quickly on the Geo-Filter Map, there may be something blocked that you need to allow - we haven't yet tested the game for compatibility so you wouldn't normally need to do this if that's what is preventing the game.