Kam Posted October 18, 2020 Share Posted October 18, 2020 Hi, I am new to Net Duma and have recently bought the R2. However i am having issues in adding my playstation as a device in the Geo Filter section. When i try to add, i chose the PS4 as a device and select "Recommend a mode for my game" option. After clicking next i select Fortnight as the game but get an error message saying "Unable to install because some filters are overlapping" See screenshots attached. Maybe i am doing something incorrect but i can't figure it out, so can someone please assist me? Thanks, Kam Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 Hey, welcome to the forum! You have already added the PS4 in the correct way, you can see this next to the Add Device button, no need to add it again or with the Fortnite service. Link to comment Share on other sites More sharing options...
Kam Posted October 18, 2020 Author Share Posted October 18, 2020 Thanks Fraser. Also if you can explain why does my Ping heat map not load? See screenshot attached. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 I've sent you a PM, which should make it more stable, if it doesn't work after that then reboot and it should be fine. Link to comment Share on other sites More sharing options...
Kam Posted October 18, 2020 Author Share Posted October 18, 2020 Thanks Fraser, the update has seamed to correct the issue however lagging problems still persist. Whilst the game is playing my upload speeds are extremely low even though i get 18mbps via my isp. When i do a speed test on netduma these speeds are confirmed. However when i play my game the download speed stay in the range of 47-68mbps but the download speeds drop from the range of 9-18mbps to 325kbps-2.1mbps, which impacts my experience a lot! As i am not that technical i don't know what''s going on. Can you help here please? Thanks, Kam Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 The speeds won't cause you to lag as that is plenty for gaming. What are your QoS settings? What ping are you getting to the game as shown by the Geo-Filter and the game? Link to comment Share on other sites More sharing options...
Kam Posted October 23, 2020 Author Share Posted October 23, 2020 Please see screenshots attached Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 23, 2020 Administrators Share Posted October 23, 2020 As you've decided to make a new topic I will close this one and respond there instead. Link to comment Share on other sites More sharing options...
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