Geo Filter: Unable to install because some filters are overlapping?

[Kam]

Hi,

I am new to Net Duma and have recently bought the R2.  However i am having issues in adding my playstation as a device in the Geo Filter section. When i try to add, i chose the PS4 as a device and select "Recommend a mode for my game" option. After clicking next i select Fortnight as the game but get an error message saying "Unable to install because some filters are overlapping" See screenshots attached. Maybe i am doing something incorrect but i can't figure it out, so can someone please assist me?

Thanks,

Kam

[Netduma Fraser]

Hey, welcome to the forum!

You have already added the PS4 in the correct way, you can see this next to the Add Device button, no need to add it again or with the Fortnite service.

[Kam]

Thanks Fraser.

 

Also if you can explain why does my Ping heat map not load? See screenshot attached.

 

 

[Netduma Fraser]

I've sent you a PM, which should make it more stable, if it doesn't work after that then reboot and it should be fine.

[Kam]

Thanks Fraser, the update has seamed to correct the issue however lagging problems still persist.

Whilst the game is playing my upload speeds are extremely low even though i get 18mbps via my isp. When i do a speed test on netduma these speeds are confirmed. However when i play my game the download speed stay in the range of 47-68mbps but the download speeds drop from the range of 9-18mbps to 325kbps-2.1mbps, which impacts my experience a lot! 

As i am not that technical i don't know what''s going on. Can you help here please?

Thanks,

 

Kam

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[Netduma Fraser]

The speeds won't cause you to lag as that is plenty for gaming. What are your QoS settings? What ping are you getting to the game as shown by the Geo-Filter and the game?

[Kam]

Please see screenshots attached

[Netduma Fraser]

As you've decided to make a new topic I will close this one and respond there instead.