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QoS auto-setup and Connection Benchmark not working


Adaren

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Posted

Hey Everyone!

When I start the auto-setup process in the congestion control menu I get the following error message: " TypeError: this.getDatasetMeta(...).controller is null"  What does it mean? How can I make it work?

My other problem is with the connection benchmark feature. After clicking the run test button nothing happens. Yesterday it worked, altough showing completely different speeds than speedtest.net. What could be the issue?

Thanks in advance!

  • Administrators
Posted

What browser and device are you using to access the interface? The speed part is something we need to improve on but the rest of it should be accurate.

Posted

Did what You told me in PM and its not working, tried it with different browsers aswell. This is the new error message I get: "Uncaught TypeError: Cannot read property 'setHoverStyle' of null"

Posted

Did it, still the same error message: "Uncaught TypeError: Cannot read property 'setHoverStyle' of null" .   Connection benchmark doesn't work either.

  • Administrators
Posted

Does the test complete if you click ok? Does it appear when you hover over the box? What is the issue presented on Connection Benchmark?

What is your exact physical setup and connection type?

Posted

No, the test does not complete after clicking ok, the error message pops up again and again and again until I cancel the test. Nothing apears when I hover over the box.

The setup: ISP gateway in bridge mode connected to R2 (PPPoE), my PC connected to R2.  

Connection benchmark suddenly started to work, earlier when I clicked the run test button nothing happened and after like 5 minutes I got 3 D grades or nothing at all. The speed I get seems completely off, and it also shows ping spikes. Here is a screenshot:

 

 

dumaos connection benchmark spikes.png

  • Administrators
Posted

Thank you for the information. Could you disable the bridge mode, remove PPPoE from the R2 and then see if you get the same issues please?

  • Administrators
Posted

Okay thank you very much for the information. It may be that it is fixed in a later version but I have made an internal ticket for it just in case.

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