Marcus Yarnell Posted September 26, 2020 Share Posted September 26, 2020 Hi, I'm having major issues using my duma to access the internet. It seems to be spotty with when it lets me in. Sometimes I can access the duma interface using wifi and not ethernet. I am rarely able to get an internet connection on wifi or ethernet using the duma when it is connected to my isp hub. I have added the duma's ip to the dmz as I thought that might be the issue, no dice. I have also factory reset the duma several times, tried to upgrade and downgrade the firmware and still I face issues. I tried switching my ISP hub to modem mode but that didn't fix it. I have spoken with my ISP and they said the device (the duma) isn't being blocked on their end. My ISP hub is a talktalk wifi hub, and my duma is a Mikrotik routerboard (r1). Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26, 2020 Administrators Share Posted September 26, 2020 Hey, welcome to the forum! Sorry to hear you're having this issue. I have given you access to the 3.0 beta so I would recommend accessing that here, upgrading and see if you experience the same issues: https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/ Link to comment Share on other sites More sharing options...
Marcus Yarnell Posted September 26, 2020 Author Share Posted September 26, 2020 thanks for that. I've just installed the 3.0 beta and I am only able to access the duma interface via my phone on wifi, and even then its only once in every 3/4 attempts to access it. my desktop won't load it up despite being connected via ethernet. I am also unable to access the duma interface using my laptop on wifi. I appear to have internet at the moment, but going from previous experience, there's no telling how long it will last. I have tried accessing the Dumas interface using 192.168.88.1, 192.168.1.36 and http://r1 and have had no luck. all that happens is im left on a dark red screen with a spinning black circle. the only ip that lets me connect (using my phone) is 192.168.1.36 (with spotty results at that) Ive deleted all browser cookies to make sure that it wasn't trying to use old data but that didn't change anything. Link to comment Share on other sites More sharing options...
Marcus Yarnell Posted September 26, 2020 Author Share Posted September 26, 2020 44 minutes ago, Marcus Yarnell said: thanks for that. I've just installed the 3.0 beta and I am only able to access the duma interface via my phone on wifi, and even then its only once in every 3/4 attempts to access it. my desktop won't load it up despite being connected via ethernet. I am also unable to access the duma interface using my laptop on wifi. I appear to have internet at the moment, but going from previous experience, there's no telling how long it will last. I have tried accessing the Dumas interface using 192.168.88.1, 192.168.1.36 and http://r1 and have had no luck. all that happens is im left on a dark red screen with a spinning black circle. the only ip that lets me connect (using my phone) is 192.168.1.36 (with spotty results at that) Ive deleted all browser cookies to make sure that it wasn't trying to use old data but that didn't change anything. internet is dropping out again. It appears that the beta unfortunately hasn't fixed the issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26, 2020 Administrators Share Posted September 26, 2020 Factory reset to prevent any legacy issues carrying over and then clear your browser cache/cookies and then you should be able to access the interface on your device. Link to comment Share on other sites More sharing options...
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