Santova Posted September 9, 2020 Share Posted September 9, 2020 Hello. I bought the NETDUMA R2 and it came today. After 4 hours I can't connect to any games and when I do it shows im offline and can't play with my friends when I use the Geo-Filter. Also I dont see an improvement on ping. Improvements I see when I play with apps like Haste or ExitLag. P.S: It just worked when I was writing this thread but it worked after I deleted the Device from Geo-Filter. Geo-filter was set-up like this (picture) Link to comment Share on other sites More sharing options...
Santova Posted September 9, 2020 Author Share Posted September 9, 2020 Wont let me go online also. Link to comment Share on other sites More sharing options...
Santova Posted September 9, 2020 Author Share Posted September 9, 2020 Small bump incase will help you. Sorry for the spam, kinda desperate here. It says I have connection problems but I download with all my bandwith. Wont let me press Online also. Added CMD picture. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 9, 2020 Administrators Share Posted September 9, 2020 Hey, welcome to the forum! In the Device Manager change your PC to the PlayStation device type and then re-add to the Geo-Filter using manual. If you still get the same issues after that then there will likely be something blocked on the map that you will need to add to the allow list to get it working correctly whilst in filtering mode. Link to comment Share on other sites More sharing options...
Santova Posted September 9, 2020 Author Share Posted September 9, 2020 2 hours ago, Netduma Fraser said: Hey, welcome to the forum! In the Device Manager change your PC to the PlayStation device type and then re-add to the Geo-Filter using manual. If you still get the same issues after that then there will likely be something blocked on the map that you will need to add to the allow list to get it working correctly whilst in filtering mode. Hello Fraser Thank you for your answer. Same thing happens after I changed the device type to PlayStation. Added it back to the Geo Filter but nothing happend. Still offline. Can you help me through the second option? Edit: Geo-Filter doesn't even find servers around my area even though Ping Heatmap does. Still can't connect though. Still playing on Offline-mode Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 9, 2020 Administrators Share Posted September 9, 2020 Do you see any icons on the map when you try to connect to anything or when you play a game? If not then quit the game/client completely. Remove the device from the Geo-Filter, flush the cloud, re-add the device, wait 2 minutes and then attempt to connect again - keep an eye on the map for anything that appears and then allow it. Link to comment Share on other sites More sharing options...
Santova Posted September 10, 2020 Author Share Posted September 10, 2020 9 hours ago, Netduma Fraser said: Do you see any icons on the map when you try to connect to anything or when you play a game? If not then quit the game/client completely. Remove the device from the Geo-Filter, flush the cloud, re-add the device, wait 2 minutes and then attempt to connect again - keep an eye on the map for anything that appears and then allow it. Still nothing when I go ingame. Still offline from all my friends. Still can't go online and play any other game. Tried both Filtering mode or - off Link to comment Share on other sites More sharing options...
Santova Posted September 10, 2020 Author Share Posted September 10, 2020 It actually just found a server and a player in Fortnite. I allowed it but still can't see any of my friends online. This is getting frustrating. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 10, 2020 Administrators Share Posted September 10, 2020 11 hours ago, Santova said: Still nothing when I go ingame. Still offline from all my friends. Still can't go online and play any other game. Tried both Filtering mode or - off 5 hours ago, Santova said: It actually just found a server and a player in Fortnite. I allowed it but still can't see any of my friends online. This is getting frustrating. Still offline from all your friends meaning the list on the client doesn't populate at all? Have you done any manual port forwarding rules or connected via a VPN? What other settings have you changed? Link to comment Share on other sites More sharing options...
KingOfHearts Posted September 12, 2020 Share Posted September 12, 2020 Im getting the same problem on ps4. Bought the R2. Set filter mode on and will kick me from any game I play and from loading any lobbies. The geo map shows no servers in my areas as well. This time, im being melted when I finally do get a match. Like im lagging behind, makes no sense. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 12, 2020 Administrators Share Posted September 12, 2020 10 hours ago, BugsAndGlitches- said: Im getting the same problem on ps4. Bought the R2. Set filter mode on and will kick me from any game I play and from loading any lobbies. The geo map shows no servers in my areas as well. This time, im being melted when I finally do get a match. Like im lagging behind, makes no sense. Could you provide a screenshot of your entire Geo-Filter page please? Link to comment Share on other sites More sharing options...
KingOfHearts Posted September 12, 2020 Share Posted September 12, 2020 @Netduma FraserI really appreciate your response. I work customer service on the phones and email and it is tough to do what you do man. I have geo filter off since it's the only way I can play any games. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 12, 2020 Administrators Share Posted September 12, 2020 45 minutes ago, BugsAndGlitches- said: @Netduma FraserI really appreciate your response. I work customer service on the phones and email and it is tough to do what you do man. I have geo filter off since it's the only way I can play any games. Thanks! We're like brothers from different mothers companies 🤙 What games are you playing specifically? Have you got any servers/hosts in your denied list? Link to comment Share on other sites More sharing options...
KingOfHearts Posted September 12, 2020 Share Posted September 12, 2020 So I'm playing Rogue company and apex legends. Mostly Rogue. For rogue it keeps trying to make me play on a server in middle of US, so I choose not to, I stay "searching" until it throws me back into the main lobby to start all over. But no other servers pop up. I played 1 game last night and searched for maybe 1 to 2 hours. Love how small the R2 is. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 12, 2020 Administrators Share Posted September 12, 2020 40 minutes ago, BugsAndGlitches- said: So I'm playing Rogue company and apex legends. Mostly Rogue. For rogue it keeps trying to make me play on a server in middle of US, so I choose not to, I stay "searching" until it throws me back into the main lobby to start all over. But no other servers pop up. I played 1 game last night and searched for maybe 1 to 2 hours. Love how small the R2 is. We haven't tested Rogue Company yet so that is probably why you're getting booted. The icon in the US may be mislocated so ping it and see if it is low. We need to do some cloud updates for Apex to get that back to normal. Glad you like the design! Link to comment Share on other sites More sharing options...
KingOfHearts Posted September 12, 2020 Share Posted September 12, 2020 All right, thanks. Get some rest Fraser, dont let this job consume you lol Link to comment Share on other sites More sharing options...
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