braido1x Posted September 5, 2020 Share Posted September 5, 2020 My r2 recently arrived and I have been very happy with the new firmware features having came from the xr500 , I did however notice during unboxing that one of the metal sockets on the router ( where the front left antenna would screw onto) was not screwed into the unit correctly and was very loose , I tightened this with a small socket set and although slightly shorter than the other three it seemed to be fine and quite secure. all is fine with the router and its function apart from the fact that I have an extremely weak 2.4 ghz signal , if im standing merely 3 ft from the router the signal strength is 2 bars and on a wifi analyser the signal is showing extreme variation. I have tried changing wifi channels to see if this helped but the results are much the same - im just looking for an opinion on weather you think a hardware fault could be causing this or weather its a software issue. I would definitely be happy to wait for the next firmware update to see if this improves it but any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 5, 2020 Administrators Share Posted September 5, 2020 Hey, welcome to the forum! Sorry to hear it was loose but glad to hear you managed to tighten it. This is something we'll look to improve upon with our manufacturer. Regarding WiFi we are aware that people are receiving slower speeds/reduced signal. We are working very hard at the moment to improve this with firmware and also including more options for the user to experiment with this to find what works in their home environment. We are confident that we'll be able to get this to a much higher level so I don't believe it will be a hardware issue. braido1x 1 Link to comment Share on other sites More sharing options...
braido1x Posted September 5, 2020 Author Share Posted September 5, 2020 no problem , thanks for the help and ill keep an eye out for future updates, great Job with the router and duma 3 love all the new features and for someone who plays warzone at competitive level I've really loved the the stability its given me over the past few months Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 5, 2020 Administrators Share Posted September 5, 2020 6 minutes ago, braido1x said: no problem , thanks for the help and ill keep an eye out for future updates, great Job with the router and duma 3 love all the new features and for someone who plays warzone at competitive level I've really loved the the stability its given me over the past few months Thank you very much for the kind words and really glad to hear you're enjoying it! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now