Clint Posted September 4, 2020 Share Posted September 4, 2020 Hi Chaps, It seems I have an issue where my Ping Heatmap won't loading. After waiting a period of time I'm presented with a message saying "The operation is taking longer than expected. Please briefly wait before using Rapp" I have tried several time over the last few weeks so I thought I'd put it out there to see if anyone can help me. Thanks Clint Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 4, 2020 Administrators Share Posted September 4, 2020 If you reboot the router does the message go away? We'll have a new firmware quite soon which will be more stable and provide us with more information for debugging if needed for the issue. Link to comment Share on other sites More sharing options...
DimeRider27 Posted December 7, 2020 Share Posted December 7, 2020 Was this addressed in 1.0.0.50_1.0.36? If so this is still ongoing. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 7, 2020 Administrators Share Posted December 7, 2020 13 hours ago, DimeRider27 said: Was this addressed in 1.0.0.50_1.0.36? If so this is still ongoing. It should be loading fine, what browser/device are you using? If you reboot the router does it load correctly? Link to comment Share on other sites More sharing options...
DimeRider27 Posted December 7, 2020 Share Posted December 7, 2020 I haven’t tried rebooting yet. I realized after I posted that I was in the r2 section but this popped up in my search. I’m on a netgear xr1000. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 7, 2020 Administrators Share Posted December 7, 2020 11 minutes ago, DimeRider27 said: I haven’t tried rebooting yet. I realized after I posted that I was in the r2 section but this popped up in my search. I’m on a netgear xr1000. No worries, give it a reboot and see if it helps please. Link to comment Share on other sites More sharing options...
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