TheVisualFeast Posted August 25, 2020 Share Posted August 25, 2020 Hi guys, A few times now when looking at the landing page for the router, I'm presented with an error stating the RApp is taking too long to load and to wait. Following on from this, ICMP test traffic to the router steadily increases in latency until full packet loss, followed by what I believe is a crash and reload. I've attached the logs should this be of any use. log-1598351071833.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 25, 2020 Administrators Share Posted August 25, 2020 Sorry to hear you're having this issue, just to clarify, when you say crash and reload do you mean the router is actually rebooting itself? Link to comment Share on other sites More sharing options...
TheVisualFeast Posted August 25, 2020 Author Share Posted August 25, 2020 Yeah you've got me there. That's certainly what it felt like. I wasn't near the device but chain of events went something like this: 1. Logged on UI, slow response 2. Error from UI 3. Ping trace to router, noticed high response and high spikes 4. Both response and spikes get higher and higher for a minute or so. 5. Full packet loss, loss of internet. No response to management. Lasted maybe 5 mins 6. Router comes back to life, all levels return to normal. Internet is good. I actually assumed crash and reload based on the above. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 25, 2020 Administrators Share Posted August 25, 2020 Okay thank you very much for the information, please let me know if it occurs again after following my PM. Link to comment Share on other sites More sharing options...
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