MassaDebata85 Posted August 21, 2020 Share Posted August 21, 2020 my setuo is cable modem-r2'xr500..had everything working then this morning i keep getting couldnt find ip address when trying to access wifi..tried restarting all routers..still nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 21, 2020 Administrators Share Posted August 21, 2020 What is the exact model of your modem? Do you get a connection direct to the modem? Link to comment Share on other sites More sharing options...
MassaDebata85 Posted August 21, 2020 Author Share Posted August 21, 2020 im not sure. pretty sure its a surf board..ill look..and at first yes i had a ethernet connection evrn to the r2..but now no.. its amodem only..not a combo..but its always worked great with the xr500..i have the r2 hanfling dhcp and the xr500 in AP. ..do i still need to turn off the dhcp on the xr500 even if its in ap?tho i dont even know how to log into it anymore lol Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 21, 2020 Administrators Share Posted August 21, 2020 Do you know if you require PPPoE/DHCP identifiers or anything like that? You should be able to login using routerlogin.net and no you don't need to do anything else once it is in AP mode. Link to comment Share on other sites More sharing options...
MassaDebata85 Posted August 22, 2020 Author Share Posted August 22, 2020 did a factory reset its working. im going to give the xr500 a static ip..i dunno if it has something to do with my wan ip releasing and renewing or what..but no comcast doesnt require any of that Link to comment Share on other sites More sharing options...
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