LeonardS Posted August 14, 2020 Share Posted August 14, 2020 I just got my Netduma R2 today. The keyboard will not let me type in the wifi password i use. It just has no response when I try to type some of the symbol keys. This is a problem because I cannot access the locations of some of the switch modules. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2020 Administrators Share Posted August 14, 2020 What web browser are you attempting to use? Try using Google Chrome on a wired PC. Link to comment Share on other sites More sharing options...
LeonardS Posted August 14, 2020 Author Share Posted August 14, 2020 Thanks. I've tried Chrome and Edge browsers. I've tried using the ascii codes. Thanks i've just tried from a wired computer. I had not thought of that. It just won't let me type some of the symbols. I thought it might be the difference between American and English keyboards but they don't seem that different. Thanks, Leonard Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2020 Administrators Share Posted August 15, 2020 Sorry just realized you said WiFi password. Connect via ethernet and go to the interface and change the WiFi password in WiFi Settings. When you went through the Setup Wizard it also should have given you the change to change the password. Link to comment Share on other sites More sharing options...
LeonardS Posted August 15, 2020 Author Share Posted August 15, 2020 Hi, Yes it will let me change the wifi password. It will not let me use the wifi password I've been using because it will not let me enter most of the symbols (the symbols you get when you press the sift key then a number). Thanks, Leonard Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2020 Administrators Share Posted August 15, 2020 What are symbols you're trying to use so we can try to reproduce the issue. Link to comment Share on other sites More sharing options...
LeonardS Posted August 15, 2020 Author Share Posted August 15, 2020 The symbols it won't let me type are, ~ # % ^ * ( ) + : " < > the symbol I have been using in my wifi password is the * Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2020 Administrators Share Posted August 15, 2020 I think that's probably intentional as you can use it for the SSID. I'll create a ticket for it just and case and the devs will let me know, then I'll report back. fuzzy clam 1 Link to comment Share on other sites More sharing options...
roberb Posted August 18, 2020 Share Posted August 18, 2020 Same happening to me, just got my R2, and cannot use the # key for my password also. I really don't want to have to change the password to 10-15 different devices and you know that some are going to give me problems. Can we please have access to use all the symbols? Have been using the netgear 500 and used the R1 before didn't have that problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 18, 2020 Administrators Share Posted August 18, 2020 11 minutes ago, roberb said: Same happening to me, just got my R2, and cannot use the # key for my password also. I really don't want to have to change the password to 10-15 different devices and you know that some are going to give me problems. Can we please have access to use all the symbols? Have been using the netgear 500 and used the R1 before didn't have that problem. We have fixed this and it will be in the next firmware. roberb 1 Link to comment Share on other sites More sharing options...
LeonardS Posted August 19, 2020 Author Share Posted August 19, 2020 Thank You, Leonard Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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