Dizzy Online Posted August 9, 2020 Posted August 9, 2020 I've been enjoying the benefits of my recent purchase the Netduma R2. However I have had a couple of times where the device has locked up and a reboot has been required. I am by no means an expert in setting up the device but I was wondering if the fact that using the BT provided Home Hub 6 as my modem with wifi turned off an just the Netduma R2 attached is causing any issues. The reason I ask is I know that both the home hub and the Netduma R2 have DHCP running. Could this cause an issue and the lock ups I have seen?
Administrators Netduma Fraser Posted August 9, 2020 Administrators Posted August 9, 2020 Hey, welcome to the forum! I doubt that would cause too much of an issue to the extent of what you're describing, could you explain a bit more please about what you mean by the router locks up?
Dizzy Online Posted August 10, 2020 Author Posted August 10, 2020 Thank you for your response. By lock up I mean that all devices connected via wired and wireless lose connection. I am able to access the Netduma R2 via the network and it indicates that the WAN is still connected but no device can access the internet. I reboot the device and after reboot the internet connection then works again. I would estimate this happens twice a day.
Administrators Netduma Fraser Posted August 10, 2020 Administrators Posted August 10, 2020 Thank you for the clarification, it is possible that this is due to the DHCP lease - in LAN Settings change the DHCP Lease hours to 168 and apply. Then let us know if you continue to get the issue or not please.
Dizzy Online Posted August 10, 2020 Author Posted August 10, 2020 Thank you for your reply. I will update this setting now and let you know if I have anymore issues.
Dizzy Online Posted August 10, 2020 Author Posted August 10, 2020 I have had an issue tonight where the internet was working both wired and wireless, however I wasn't able to log into the gaming router until I restarted the device.
Administrators Netduma Fraser Posted August 11, 2020 Administrators Posted August 11, 2020 12 hours ago, Dizzy Online said: I have had an issue tonight where the internet was working both wired and wireless, however I wasn't able to log into the gaming router until I restarted the device. How were you trying to login, using http://dumaos or the LAN IP? Did you try both at all?
Dizzy Online Posted August 11, 2020 Author Posted August 11, 2020 I only tried the LAN IP to be honest. I did eventually see an error about a RAPP not loading.
Administrators Netduma Fraser Posted August 11, 2020 Administrators Posted August 11, 2020 Okay well keep an eye on it please and let us know if it happens again.
Dizzy Online Posted August 12, 2020 Author Posted August 12, 2020 Connection seems to be stable overnight. I have however had a separate issue, I have been unable to access the 'Geo-Filter' Rapp. Keep getting the following error:
Administrators Netduma Fraser Posted August 12, 2020 Administrators Posted August 12, 2020 In System Information, in the Rapp panel options, change the number of retries to 5 and then reboot the router. See if that loads it and then see if it continues to work after that please.
Dizzy Online Posted August 13, 2020 Author Posted August 13, 2020 Thank you, I have done this. I will keep an eye on it. I have updated to firmware 3.0.129 too. 3.0.129
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