Marzhooc Posted August 2, 2020 Share Posted August 2, 2020 Hi, i have a problem logging in to my netduma interface. For some reason my netduma router wifi light is not blinking (it means i cannot log in by using wifi). So i am connecting via ethernet (you can refer to our previous exchanges in Feb this year). So when i am about to log in, it ask for my username & password. I put the standard username & password (netdumaR1 & netdumar1) but it does not work. Could you help to reset my username & password for my router or is there any other alternative to log in to my interface? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 2, 2020 Administrators Share Posted August 2, 2020 The WiFi light doesn't blink when it is working, can you see it when you look for WiFi on your PC? The username and password on the interface should be by default admin & password, does that work? Link to comment Share on other sites More sharing options...
Dookers Posted August 6, 2020 Share Posted August 6, 2020 I am unable to access my R1 interface as well. It was working after downloading 3.0 but now I can’t access. Please help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2020 Administrators Share Posted August 6, 2020 1 hour ago, Dookers said: I am unable to access my R1 interface as well. It was working after downloading 3.0 but now I can’t access. Please help Please clear your browser cache/cookies and you should be able to access the interface again. Link to comment Share on other sites More sharing options...
Dookers Posted August 6, 2020 Share Posted August 6, 2020 I cleared both and its still not allowing access. It allows me to get to the sign in screen but that’s it. I put in user name and password hit sign in and it just stays on the screen Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2020 Administrators Share Posted August 6, 2020 Did you change your username or password at all? It may be best to hold the reset button down for 30 seconds and then release, wait 1 - 2 minutes and see if you can access then. Link to comment Share on other sites More sharing options...
Dookers Posted August 6, 2020 Share Posted August 6, 2020 Unfortunately I did change the user name and password. I tried the reset but still same problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2020 Administrators Share Posted August 6, 2020 admin and password should get you through as that's the default, does that not work? Link to comment Share on other sites More sharing options...
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