Netduma r1 won't factory reset

[Jimzk18]

Hi there I'm having trouble factory resetting my r1 I hold the button down on the back for 30seconds and it doesn't beep so It doesn't reset the default username and password so I am locked out of using the r1 features I'm not on duma os any help would be appreciated thanx

[BoiDjakoCV]

Hi Bud Can U login on Duma page?

[Jimzk18]

No mate it won't let me log in at all the username and password won't reset to default so I can't access it thanx for your quick reply 

[BoiDjakoCV]

U welcome Please Try unplug power lid then hold reset bottom keep holding plug power again and wait 30ses and release reset bottom ...

[Jimzk18]

I've tried this method but unfortunately it still didn't work is there any other way to factory reset? 

[BoiDjakoCV]

Is reset Bottom  Damage man.My Advise Contact Duma team ...

[Netduma Fraser]

Just to clarify, you set a manual interface password? Is it that it won't let you access with what you've set it to or that you forgot the details? Unplug the router from the power for 24 hours, then attempt a reset when you power it on again.

[Jimzk18]

I changed the lan address from, 192.168.89.1 back to 192.168.88.1 and for some reason it won't let me log into the netduma so I tried to do a factory reset but it won't reset thanx for your help appreciate it 

[Netduma Fraser]

That shouldn't have made a difference, have you changed network settings on your actual device at all? Can you access it with any device? If you try to access using http://r1 what happens?

[Numo36]

Beta 3.0 out yet what happen

[Netduma Fraser]

XR500 has started with a small batch of testers recently, more batches and the betas for the other routers will follow shortly.