Lydonb7 Posted May 14, 2020 Share Posted May 14, 2020 HI all, very recently bought a Netduma R1 Router. When connected directly to my ISP Router I get about 490mbps (m connection is 500 up 20 down). However when changed to birdge mode with everything going through Netduma I get 190/200 max. Tried switching off QOS to no avail. I am running the latest DumaOS. Please find a link to my ISP modem below: https://help.melita.com/wp-content/uploads/2017/07/Arris-TG2492.pdf Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2020 Administrators Share Posted May 14, 2020 Double check that you have done everything set out in this guide: http://support.netduma.com/en/support/solutions/articles/16000022366-why-is-my-connection-speed-lower- If it still isn't any faster then it is likely the maximum that the router can handle unfortunately. You could try with the Arris having the R1 in the DMZ instead but realistically it's unlikely to make a difference. Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 14, 2020 Author Share Posted May 14, 2020 Hi thanks for your reply. What do you mean by what the router can handle..which router the one provided by the isp? Shall i try putting R1 in DMZ rather than bridge mode? Also I am running the latest OS I think the link you gave me is for the old version Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16, 2020 Administrators Share Posted May 16, 2020 No the R1, if that is what you're getting with QoS completely disabled in Anti-Bufferbloat options then that is most likely the maximum speeds it is able to handle. Yes you can try doing that, it's unlikely to make much of a difference though. Sorry, as long as you've disabled it in Anti-BB options then you don't need to change any other settings. Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 16, 2020 Author Share Posted May 16, 2020 So to understand correctly, the Netduma R1 has a limit of up 260/280mbps speed and there is nothing I can do about it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16, 2020 Administrators Share Posted May 16, 2020 The theoretical maximum observed in the lab is higher than that but in a home setting you're unlikely to achieve that, so with all the settings changed to ensure max speed then yes that's the maximum you're likely to get through the R1. Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 16, 2020 Author Share Posted May 16, 2020 is it possible to have a look at my settings please to ensure I have everything in place? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16, 2020 Administrators Share Posted May 16, 2020 If you have disabled QoS in the Anti-Bufferbloat options menu then there isn't any other settings to look at. You could always factory reset and then disable the option again to see if you get any higher, perhaps if it hadn't been rebooted or reset in awhile that could prevent it achieving higher speeds. Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 16, 2020 Author Share Posted May 16, 2020 do you think shifting back to the old firmware could help? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16, 2020 Administrators Share Posted May 16, 2020 It's possible but unlikely, worth a try. If you do then use the previous speed link I gave above to correctly set it for max speeds. Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 16, 2020 Author Share Posted May 16, 2020 is there a walkthrough to downgrade please Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16, 2020 Administrators Share Posted May 16, 2020 All you need to do is just upload the previous firmware to the router from the upgrade option, that's it. Then once it has done clear your browser cache/cookies and you can access it. Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 16, 2020 Author Share Posted May 16, 2020 so revwrted back to the old firmware...with turbo and super turbo mode enabled was down to 180mbps then left only turbo mode enabled and got up to 400mbps...does that make any sense to you guys? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16, 2020 Administrators Share Posted May 16, 2020 No that doesn't make sense as with just turbo mode QoS is still active and so can lower the speeds, if it works though then that is great! Link to comment Share on other sites More sharing options...
Lydonb7 Posted May 16, 2020 Author Share Posted May 16, 2020 il test it out again. thanks for the help Link to comment Share on other sites More sharing options...
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